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- Tasks: Provide technical support and maintenance for healthcare hardware systems.
- Company: Join Varian, a leader in medical technology, making breakthroughs in healthcare.
- Benefits: Full training, flexible work environment, and travel opportunities across the UK.
- Why this job: Make a real impact in healthcare while growing your technical skills.
- Qualifications: HS degree or equivalent with experience in electronics and troubleshooting.
- Other info: Dynamic team culture celebrating diversity and individuality.
The predicted salary is between 36000 - 60000 £ per year.
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Varian is seeking a dedicated and flexible Field Service Engineer (Hardware) to join our team and support our customer site in Velindre Cancer Centre, Cardiff, Wales & its Satellite Centre in Abergavenny. This is a full-time, hands-on role offering excellent training and career development opportunities.
Key Responsibilities:
- Provide technical support and maintenance for Varian hardware systems at the Velindre sites.
- Be available 7 days a week, including on-call support during evenings and weekends (on-call rota).
- Deliver out-of-hours support as the primary point of contact in the U.K. with appropriate shift allowances and bonus incentives.
- Work on a rotating schedule and manage service cases effectively.
- Participate in UK-wide travel for training and shadowing experienced Field Service Engineers (travel allowance and company car provided).
- Troubleshooting Excellence: Dive into the world of Varian Hardware, taking charge of troubleshooting, repairing, installing, upgrading, and performing preventative maintenance on designated equipment following our established procedures and guidelines.
- Customer-Centric Approach: Examine complex customer issues, diagnose and resolve them, and establish lasting customer relationships through effective written, verbal, and interpersonal communication.
- Multi-faceted Expertise: Manage your time efficiently, balancing on-site responsibilities such as preventative maintenance, installations, and upgrades with Varian's Helpdesk function, providing remote support and advice to customers when not scheduled on-site.
- Continuous Learning: Embrace the opportunity for growth by participating in Varian's training classes for TrueBeam & Halcyon products, leading to VMS HW Level II and Imaging Level II certification testing.
Ideal Candidate:
- HS Degree or Equivalent Preferred in Electronics: Associates degree, technical/vocational training or military experience with electronics.
- Technical Proficiency: Solid knowledge and strong experience in complex electronic and electro-mechanical engineering, micro-computers/PC based systems, High Voltage (HV), and Radio Frequency (RF) systems.
- Perform electrical, mechanical and software troubleshooting to determine problems on complex radiotherapy equipment.
- In-hospital and remote customer support of radiotherapy accelerators.
- Service, support and repair accelerator equipment according to service instructions, manuals and technical bulletins.
- 2 – 5 years of related experience.
- Must be flexible and adaptable, with the ability to respond to urgent service needs.
- Must live within close proximity to one of the Velindre sites.
- Comfortable working autonomously while also collaborating with the wider UK service team.
- A keen willingness to learn and have extensive training on the Varian products and hardware.
- Willing to travel externally for training and development.
This is a fantastic opportunity for a technically minded professional to grow within a supportive and innovative team, with full training provided. If you are ready to make a difference and thrive in a dynamic, remote work environment, reach out to our friendly team today to apply for the full-time Field Service Engineer - Hardware position at Varian Medical Systems. Be part of the future of healthcare!
Service Engineer - Hardware Velindre NHS Trust in Cardiff employer: Siemens Healthineers AG
Contact Detail:
Siemens Healthineers AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Hardware Velindre NHS Trust in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at Varian or similar companies on LinkedIn. Ask them about their experiences and any tips they might have for landing the Field Service Engineer role. You never know who might put in a good word for you!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about troubleshooting, maintenance, and the specific hardware systems mentioned in the job description. Show them you’re not just a candidate, but the right candidate!
✨Tip Number 3
Don’t forget to showcase your customer-centric approach during interviews. Share examples of how you've resolved complex issues in the past and built lasting relationships with clients. This is key for a role that’s all about supporting healthcare professionals.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in healthcare. Let’s get you started on this exciting journey!
We think you need these skills to ace Service Engineer - Hardware Velindre NHS Trust in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Field Service Engineer role. Highlight your technical skills and experience that align with the job description, especially in hardware systems and customer support.
Showcase Your Flexibility: Since this role requires on-call support and travel, emphasise your adaptability and willingness to work outside regular hours. Share examples of how you've successfully managed similar responsibilities in the past.
Communicate Clearly: Effective communication is key in this role. Use clear and concise language in your application to demonstrate your ability to convey complex information simply. This will show us you can build strong relationships with customers.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application is processed efficiently and allows you to stay updated on your application status. Plus, it’s super easy!
How to prepare for a job interview at Siemens Healthineers AG
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to hardware systems, especially those used in healthcare. Familiarise yourself with Varian's products and be ready to discuss how your experience aligns with the role.
✨Show Your Customer-Centric Side
Since this role involves a lot of customer interaction, think of examples where you've successfully resolved customer issues. Be prepared to demonstrate your communication skills and how you build relationships with clients.
✨Flexibility is Key
This position requires a flexible approach, including being available for on-call support. Be ready to discuss how you've adapted to changing situations in previous roles and your willingness to go the extra mile for customers.
✨Embrace Continuous Learning
Highlight your eagerness to learn and grow within the role. Discuss any relevant training or certifications you've pursued and express your enthusiasm for the training opportunities Varian offers.
