Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support Siemens generators, troubleshoot issues, and collaborate with global teams.
- Company: Siemens Energy is a leader in sustainable energy solutions across 90+ countries.
- Benefits: Enjoy 26 days holiday, flexible benefits, and a top-notch pension scheme.
- Why this job: Join a team focused on decarbonization and innovative energy technologies.
- Qualifications: Requires an engineering degree and 3+ years in power generation.
- Other info: Diversity is celebrated; all backgrounds are welcome.
The predicted salary is between 36000 - 60000 £ per year.
As a Senior Technical Support Engineer, you’ll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. A typical day might involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You’ll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise.
How You’ll Make An Impact
- Provide expert technical support for Siemens generators and auxiliary products.
- Develop and author technical reports, work scopes, and test procedures to support new product development and existing operations.
- Collaborate with internal customers and Siemens' global engineering network to ensure effective solutions and knowledge sharing.
- Prepare for outages, including delivering customer presentations and providing onsite technical support.
- Troubleshoot and resolve equipment issues during outages, ensuring timely fault resolution.
What You Bring
- A university degree in engineering.
- 3+ years of experience in the power generation sector.
- A high level of practical engineering knowledge and a willingness to learn Siemens product ranges.
- Familiarity with power plant equipment and operations, particularly large turbo-generators and auxiliary systems.
- Knowledge of control & instrumentation, hydrogen systems, and ATEX requirements (desirable).
- Experience using ERP systems, with the ability to locate drawings, BOMs, and procedures.
- A proactive and customer-focused mindset, with strong communication and problem-solving skills.
About The Team
Our gas services division offers low-emission power generation through service and decarbonization. We provide zero- or low-emission power generation solutions, integrating all gas turbines, steam turbines, and generators under one roof. Our services focus on decarbonization opportunities through modernization, digitalization, and fleet optimization.
Our Commitment to Diversity
Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character—no matter your ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- 26 days holiday, increasing to 29 days with time served.
- Access to a flexible benefits portal for private medical cover, cycle-to-work schemes, and more.
- A class-leading adjustable pension scheme.
- Opportunities for career development and continuous learning.
- The chance to work on cutting-edge projects that shape the future of Siemens Energy.
Technical Support Engineer - Generator employer: Siemens Energy
Contact Detail:
Siemens Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Generator
✨Tip Number 1
Familiarise yourself with Siemens' product range, especially their generators and auxiliary systems. Understanding the technical specifications and common issues can give you an edge during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Siemens Energy on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved technical issues. Highlighting your problem-solving skills and practical engineering knowledge will resonate well with the interviewers.
✨Tip Number 4
Stay updated on industry trends, particularly in power generation and decarbonisation. Demonstrating your awareness of current challenges and innovations can showcase your commitment to the field and align with Siemens' values.
We think you need these skills to ace Technical Support Engineer - Generator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the power generation sector, particularly with generators and auxiliary systems. Emphasise your engineering degree and any specific projects or roles that demonstrate your technical expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Siemens Energy. Mention how your background aligns with their focus on decarbonisation and sustainable energy solutions. Be specific about your experience with fault-finding and maintenance.
Showcase Technical Skills: Clearly outline your technical skills related to control & instrumentation, hydrogen systems, and any familiarity with ERP systems. Use examples from your past work to illustrate your problem-solving abilities and customer-focused mindset.
Prepare for Potential Questions: Anticipate questions related to your experience with large turbo-generators and auxiliary systems. Be ready to discuss how you would approach troubleshooting during outages and your methods for collaborating with internal teams.
How to prepare for a job interview at Siemens Energy
✨Showcase Your Technical Knowledge
As a Senior Technical Support Engineer, it's crucial to demonstrate your understanding of Siemens generators and auxiliary systems. Be prepared to discuss specific technical challenges you've faced in the power generation sector and how you resolved them.
✨Prepare for Practical Scenarios
Expect to be asked about real-world scenarios related to fault-finding and maintenance. Brush up on your troubleshooting skills and be ready to explain your thought process when diagnosing equipment issues during outages.
✨Highlight Collaboration Skills
Collaboration is key in this role. Share examples of how you've worked with internal teams or global engineering networks to develop effective solutions. Emphasise your ability to communicate complex technical information clearly.
✨Demonstrate a Customer-Focused Mindset
Siemens Energy values a proactive approach to customer service. Prepare to discuss how you've prioritised customer needs in past roles and how you can contribute to enhancing customer satisfaction in this position.
