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For Companies At a Glance
- Tasks: Support Siemens generators, troubleshoot issues, and collaborate with global teams.
- Company: Siemens Energy is a leader in sustainable energy solutions across 90+ countries.
- Benefits: Enjoy 26 days holiday, flexible benefits, and a top-notch pension scheme.
- Why this job: Join a diverse team making a real impact on the future of energy.
- Qualifications: Degree in engineering and 3+ years in power generation required.
- Other info: Opportunities for career growth and working on innovative projects.
The predicted salary is between 43200 - 72000 £ per year.
A Snapshot of Your Day
As a Senior Technical Support Engineer, you'll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. A typical day might involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise.
How You'll Make an Impact
- Provide expert technical support for Siemens generators and auxiliary products.
- Develop and author technical reports, work scopes, and test procedures to support new product development and existing operations.
- Collaborate with internal customers and Siemens' global engineering network to ensure effective solutions and knowledge sharing.
- Prepare for outages, including delivering customer presentations and providing onsite technical support.
- Troubleshoot and resolve equipment issues during outages, ensuring timely fault resolution.
What You Bring
- A university degree in engineering.
- 3+ years of experience in the power generation sector.
- A high level of practical engineering knowledge and a willingness to learn Siemens product ranges.
- Familiarity with power plant equipment and operations, particularly large turbo-generators and auxiliary systems.
- Knowledge of control & instrumentation, hydrogen systems, and ATEX requirements (desirable).
- Experience using ERP systems, with the ability to locate drawings, BOMs, and procedures.
- A proactive and customer-focused mindset, with strong communication and problem-solving skills.
About the Team
Our gas services division offers low-emission power generation through service and decarbonization. We provide zero- or low-emission power generation solutions, integrating all gas turbines, steam turbines, and generators under one roof. Our services focus on decarbonization opportunities through modernization, digitalization, and fleet optimization.
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character-no matter your ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- 26 days holiday, increasing to 29 days with time served.
- Access to a flexible benefits portal for private medical cover, cycle-to-work schemes, and more.
- A class-leading adjustable pension scheme.
- Opportunities for career development and continuous learning.
- The chance to work on cutting-edge projects that shape the future of Siemens Energy.
Senior Technical Support Engineer - Generator employer: Siemens Energy
Contact Detail:
Siemens Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Support Engineer - Generator
✨Tip Number 1
Familiarise yourself with Siemens' product range and their specific technologies. Understanding the intricacies of their generators and auxiliary systems will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with current or former employees of Siemens Energy, especially those in technical support roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved technical issues or improved processes. Highlighting your problem-solving skills and practical engineering knowledge will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends, particularly in power generation and decarbonisation. Being knowledgeable about current challenges and innovations will show your passion for the field and your readiness to contribute to Siemens Energy's mission.
We think you need these skills to ace Senior Technical Support Engineer - Generator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the power generation sector, particularly with Siemens generators and auxiliary systems. Emphasise your engineering degree and any specific projects or roles that demonstrate your technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable energy and your proactive approach to problem-solving. Mention specific experiences where you've collaborated with teams or resolved technical issues, aligning your skills with the job requirements.
Highlight Technical Skills: In your application, clearly outline your familiarity with power plant equipment, control & instrumentation, and any experience with ERP systems. This will demonstrate your readiness for the technical challenges of the role.
Showcase Communication Abilities: Since the role involves customer presentations and collaboration with internal teams, provide examples of how you've effectively communicated complex technical information in previous roles. This can set you apart as a strong candidate.
How to prepare for a job interview at Siemens Energy
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Siemens generators and auxiliary systems in detail. Highlight specific projects where you've provided technical support or resolved complex issues, as this will demonstrate your capability and understanding of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think of examples where you successfully troubleshot equipment issues or collaborated with teams to deliver effective solutions, as these experiences will be crucial in showcasing your fit for the position.
✨Familiarise Yourself with Siemens' Values
Research Siemens Energy's commitment to sustainability and diversity. Be ready to discuss how your personal values align with theirs, particularly regarding decarbonisation and innovation, as this will show your genuine interest in the company and its mission.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and future challenges within the gas services division. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your expectations.
