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For Companies At a Glance
- Tasks: Lead digitalisation projects to boost efficiency in Field Service operations.
- Company: Join Siemens Energy, a leader in innovative energy solutions.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Why this job: Make a real impact on global projects and enhance customer satisfaction.
- Qualifications: Experience with IT solutions like SAP, Salesforce, and strong communication skills.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
Join our dynamic Field Service department as a Technical Support Manager for Field Service Digitalisation! In this pivotal role, you will be the focal point for all digitalisation initiatives, collaborating with both internal and external project stakeholders. Imagine driving projects that enhance the efficiency of planning and executing Field Service work for a global fleet of 2000 Industrial Gas Turbines. You will investigate opportunities for beneficial digitalisation, develop common digital tools, and support the Field Service Management team in embedding these tools into the business. Your efforts will directly contribute to achieving key performance indicators, reducing costs, and ensuring the highest levels of customer satisfaction.
How You’ll Make an Impact
- Drive Field Service Digitalisation projects to enhance efficiency in planning and execution of Field Service work.
- Investigate and identify opportunities for beneficial digitalisation within the broader Field Service environment.
- Collaborate with SGT and the wider Field Service community to develop and implement common digital tools and processes.
- Support Field Service Management in embedding these tools into the business, ensuring KPIs are met to drive reduced costs and high-quality service.
What You Bring
- Proven experience working with and implementing IT-based solutions such as SAP and Salesforce.
- High-level proficiency in MS Office, including Word, Excel, and PowerPoint.
- Extensive technical knowledge gained from working in a large engineering company for over 10 years.
- Strong stakeholder management skills paired with excellent communication abilities.
- Project Management experience is a plus, as is a background in Business Improvement methodologies like Lean or Six Sigma.
Technical Support Manager - FS Digitalisation in Lincoln employer: Siemens Energy
Contact Detail:
Siemens Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Manager - FS Digitalisation in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Siemens Energy or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with IT solutions like SAP and Salesforce. When you get the chance to meet potential employers, this will help you stand out from the crowd.
✨Tip Number 3
Practice makes perfect! Get comfortable discussing your project management experience and how you've used business improvement methodologies. Mock interviews with friends can help you articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Support Manager - FS Digitalisation in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Support Manager role. Highlight your experience with IT-based solutions like SAP and Salesforce, as well as any project management experience you have.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about digitalisation in Field Service. Share specific examples of how you've driven efficiency in past roles and how you can contribute to our team at Siemens Energy.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and you’ll have access to all the latest updates on your application status!
How to prepare for a job interview at Siemens Energy
✨Know Your Digitalisation Stuff
Make sure you brush up on the latest trends in digitalisation, especially in the context of Field Service. Be ready to discuss how you've previously driven digital projects or implemented IT solutions like SAP and Salesforce. This shows you're not just familiar with the tools but can also leverage them effectively.
✨Showcase Your Stakeholder Skills
Since this role involves collaborating with various stakeholders, prepare examples that highlight your stakeholder management experience. Think about times when you successfully communicated complex ideas or managed expectations. This will demonstrate your ability to work well with both internal teams and external partners.
✨Prepare for Project Management Questions
Even if project management isn't your main focus, be ready to discuss any relevant experience you have. Think about how you've led initiatives or contributed to projects in the past. Familiarise yourself with methodologies like Lean or Six Sigma, as they might come up during the interview.
✨Practice Your Technical Knowledge
Given the technical nature of this role, it's crucial to be confident in your technical knowledge. Brush up on your understanding of industrial gas turbines and how digital tools can enhance their efficiency. Being able to speak intelligently about these topics will set you apart from other candidates.
