IT Support Engineer {Remote} in Lincoln

IT Support Engineer {Remote} in Lincoln

Lincoln Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Siemens Energy

At a Glance

  • Tasks: Provide technical support and troubleshoot complex issues for gas turbines worldwide.
  • Company: Join Siemens Energy, a leader in sustainable energy solutions.
  • Benefits: Enjoy remote work, medical benefits, and opportunities for continuous learning.
  • Other info: Collaborative team environment with diverse backgrounds and excellent career growth opportunities.
  • Why this job: Make a real impact in the energy sector while growing your engineering skills.
  • Qualifications: Degree in engineering or equivalent experience; strong problem-solving skills required.

The predicted salary is between 40000 - 50000 £ per year.

A Snapshot of Your Day

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

Join our dynamic team as a Technical Support Engineer in Lincoln, where you will play a vital role in supporting our Industrial Turbomachinery business.

You will engage in complex troubleshooting activities, providing innovative solutions for our fleet of gas turbines installed worldwide.

Your responsibilities will include manning the Technical Support Helpdesk and traveling for on-site support as needed.

With a focus on collaboration, you will work alongside experienced engineers, gaining in-depth knowledge of gas turbine control systems and operations.

This is an exciting opportunity to grow your skills and advance your career in a supportive environment.

  • How You'll Make an Impact
  • You will provide first-line support to the Field Service team during unscheduled shutdowns, ensuring timely technical workscopes are delivered.
  • Troubleshoot core, package, and mechanical issues, implementing approved design changes and modifications as necessary.
  • Offer 24-hour support functionality via the out-of-hours support hotline when required, ensuring our customers receive the assistance they need.
  • Collaborate with the Service Engineering department to optimize installation, repair, commissioning, and maintenance procedures.
  • Maintain a knowledge database with technical solutions and equipment details, contributing to continuous improvement and innovation.

What You Bring

  • You hold a degree in an engineering discipline or possess equivalent experience, with a strong foundation in engine systems.
  • A highly motivated individual, you demonstrate a 'can do' attitude and a willingness to learn new skills.
  • You possess excellent interpersonal skills, confidently communicating with diverse stakeholders and providing leadership support.
  • Your experience includes diagnosing complex engineering problems and implementing corrective actions effectively.
  • Familiarity with gas turbine control systems, including ladder logic code, and proficiency in Microsoft Office products will be advantageous.
  • About the Team

You will be joining a dedicated team of specialized engineers at Siemens Industrial Turbomachinery, committed to providing exceptional engineering and technical support to both our field service team and external customers.

Our team thrives on collaboration and innovation, ensuring that we maintain high standards of service across various sites in the UK and worldwide.

We prioritize continuous learning and development, offering opportunities for professional growth and accreditation from major engineering institutions.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company.

With over 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably.

The technologies created in our research departments and factories drive the energy transition and provide the base for one-sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible.

We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy

Our Commitment to Diversity

Lucky for us, we are not all the same.

Through diversity, we generate power.

We run on inclusion, and our combined creative energy is fueled by over 130 nationalities.

Siemens Energy celebrates character—no matter what ethnic background, gender, age, religion, identity, or disability. xkybehq We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

Here are examples of the rewards and benefits Siemens Energy offers

  • Opportunities to work with a global team
  • Opportunities to work on and lead a variety of innovative projects
  • Medical benefits
  • Remote/Flexible work
  • Time off/Paid holidays and parental leave
  • Continual learning through the -Energy platform
  • Access to a variety of employee resource groups

IT Support Engineer {Remote} in Lincoln employer: Siemens Energy

As an Engineering Manager at our Warwick location, you will thrive in a dynamic and inclusive work environment that prioritises professional growth and development. With a competitive salary and comprehensive benefits package, we offer flexible working conditions that support work-life balance while engaging in innovative projects with cutting-edge technology. Join us to lead a high-performing team dedicated to safety and continuous improvement, making a meaningful impact on fleet performance and customer satisfaction.

Siemens Energy

Contact Details:

Siemens Energy Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Engineer {Remote} in Lincoln

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Siemens Energy values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Siemens Energy might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Siemens Energy!

Direct Apply to Siemens Energy

Let's not forget to apply directly through the Siemens Energy website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Support Engineer {Remote} in Lincoln

Technical Support
Troubleshooting
Gas Turbine Control Systems
Ladder Logic Code
Interpersonal Skills
Problem Diagnosis
Corrective Action Implementation

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Siemens Energy.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Siemens Energy. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Siemens Energy

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.