Order Management Coordinator in Birmingham

Job Title: Order Management Coordinator

Location: Lincoln, Teal Park — 3 days on-site per week, 2 from home

Contract Length: 6 Months

Are you highly organized, customer-focused, and confident working with complex data in SAP?

Randstad Sourceright, a leading provider of RPO & MSP recruitment services, is seeking an Order Management Coordinator to support our client Siemens in delivering exceptional service to their customers.

Key Responsibilities

• Manage and process customer orders in SAP, including spares, overhauls, and retrofit activities.
• Act as a key liaison point between internal departments (engineering, logistics, finance) and external customers.
• Ensure timely and accurate order handling, delivery tracking, and documentation.
• Support financial and commercial accuracy, ensuring costs, warranty claims, and delivery performance are tracked.
• Communicate proactively with customers on order status, delivery schedules, and issue resolution.
• Contribute to continuous improvement in order and delivery processes.

Experience Required

• SAP experience is essential.
• Background in order management, customer service, or commercial coordination in an engineering or manufacturing environment (gas turbines or energy sector experience desirable).
• Excellent communication and relationship-building skills with both customers and internal stakeholders.
• Strong attention to detail and ability to work independently within structured processes.
• Suitable for early-career candidates eager to grow in operations, commercial, or supply chain coordination.