Technical Support Engineer - Generator
Technical Support Engineer - Generator

Technical Support Engineer - Generator

Newcastle Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Siemens generators, troubleshoot issues, and collaborate with global teams.
  • Company: Siemens Energy is a leader in sustainable energy solutions across 90+ countries.
  • Benefits: Enjoy 26 days holiday, flexible benefits, and a top-notch pension scheme.
  • Why this job: Join a diverse team making a real impact on the future of energy.
  • Qualifications: Degree in engineering preferred; recent grads welcome, with a passion for learning.
  • Other info: Work on innovative projects and earn more through allowances and overtime.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

A Snapshot of Your Day

As a Technical Support Engineer, you'll play a key role in ensuring the performance and reliability of Siemen generators and auxiliary systems. A typical day might involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise.

How You'll Make an Impact

  • Provide expert technical support for Siemens generators and auxiliary products.
  • Develop and author technical reports, work scopes, and test procedures to support new product development and existing operations.
  • Collaborate with internal customers and Siemens' global engineering network to ensure effective solutions and knowledge sharing.
  • Prepare for outages, including delivering customer presentations and providing onsite technical support.
  • Troubleshoot and resolve equipment issues during outages, ensuring timely fault resolution.

What You Bring

  • A university degree in engineering with Electrical Bias.
  • Some relevant power generation experience preferred but recent graduates also considered
  • A high level of practical engineering knowledge and a willingness to learn Siemens product ranges.
  • Familiarity with power plant equipment and operations, particularly large turbo-generators and auxiliary systems.
  • Knowledge of control & instrumentation, hydrogen systems, and ATEX requirements (desirable).
  • Experience using ERP systems, with the ability to locate drawings, BOMs, and procedures.
  • A proactive and customer-focused mindset, with strong communication and problem-solving skills.

About the Team

Our gas services division offers low-emission power generation through service and decarbonization. We provide zero- or low-emission power generation solutions, integrating all gas turbines, steam turbines, and generators under one roof. Our services focus on decarbonization opportunities through modernization, digitalization, and fleet optimization.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With ~100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character-no matter your ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

  • 26 days holiday, increasing to 29 days with time served.
  • Access to a flexible benefits portal for private medical cover, cycle-to-work schemes, and more.
  • A class-leading adjustable pension scheme.
  • Opportunities for career development and continuous learning.
  • The chance to work on cutting-edge projects that shape the future of Siemens Energy
  • Scope to earn significantly more than base salary through allowances and overtime

https://jobs.siemens-energy.com/jobs

Technical Support Engineer - Generator employer: SIEMENS ENERGY LIMITED

Siemens Energy is an exceptional employer that champions innovation and sustainability in the energy sector. With a strong commitment to employee growth, we offer extensive career development opportunities, a flexible benefits portal, and a supportive work culture that values diversity and inclusion. Join us in shaping the future of energy while enjoying competitive rewards and the chance to work on groundbreaking projects that make a real impact.
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Contact Detail:

SIEMENS ENERGY LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer - Generator

✨Tip Number 1

Familiarise yourself with Siemens generators and auxiliary systems. Understanding the specific technologies and products they use will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Siemens Energy. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.

✨Tip Number 3

Prepare to discuss your problem-solving skills and experiences in technical support. Be ready to share specific examples where you've successfully resolved issues, as this is a key aspect of the Technical Support Engineer role.

✨Tip Number 4

Stay updated on industry trends related to power generation and decarbonisation. Showing that you are knowledgeable about current developments can set you apart from other candidates and align you with Siemens Energy's mission.

We think you need these skills to ace Technical Support Engineer - Generator

Electrical Engineering Knowledge
Technical Report Writing
Fault-Finding Skills
Customer Presentation Skills
Collaboration and Teamwork
Problem-Solving Skills
Knowledge of Power Generation Equipment
Control and Instrumentation Familiarity
Understanding of Hydrogen Systems
ATEX Compliance Knowledge
Experience with ERP Systems
Ability to Work Under Pressure
Proactive Customer-Focused Mindset
Adaptability and Willingness to Learn

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in technical support and power generation. Emphasise any hands-on experience with Siemens products or similar technologies, as well as your engineering degree.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your problem-solving skills and customer-focused mindset, particularly in relation to fault-finding and maintenance.

Showcase Technical Knowledge: Include details about your familiarity with power plant equipment, control systems, and any relevant software tools like ERP systems. This will show that you have the practical engineering knowledge they are looking for.

Highlight Collaboration Skills: Since the role involves working with internal teams and global networks, provide examples of past experiences where you successfully collaborated with others to achieve a common goal. This could be in academic projects or previous jobs.

How to prepare for a job interview at SIEMENS ENERGY LIMITED

✨Showcase Your Technical Knowledge

Be prepared to discuss your understanding of Siemens generators and auxiliary systems. Brush up on your knowledge of power generation, control & instrumentation, and any relevant experience you have with large turbo-generators.

✨Demonstrate Problem-Solving Skills

Think of examples where you've successfully troubleshot equipment issues or resolved technical problems. Be ready to explain your thought process and how you approached these challenges.

✨Highlight Collaboration Experience

Since the role involves working with internal teams and the global engineering network, share experiences where you've collaborated effectively. Discuss how you communicated technical information to non-technical stakeholders.

✨Prepare for Customer Interaction

As you'll be visiting customer sites, practice how you would present technical information clearly and confidently. Think about how you can convey complex ideas in a way that is accessible to customers.

Technical Support Engineer - Generator
SIEMENS ENERGY LIMITED
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