ROCC Hub Manager in Newcastle upon Tyne

As the ROCC Hub Manager within Siemens Energy's Grid Access Operation & Maintenance division, you will play a crucial role in ensuring the seamless operation of our Remote Operations Control Center. You will lead a dedicated team responsible for the 24/7 monitoring and control of critical grid infrastructure, ensuring maximum availability and safety. Your day-to-day activities will involve overseeing real-time operations, managing incident response protocols, and fostering a high-performance culture within your team. You will collaborate closely with various stakeholders to align operational activities with strategic uptime and safety targets, making a significant impact on the reliability of the UK's energy grid.,

• Oversee 24/7 real-time monitoring and control of grid access assets, ensuring maximum availability and prompt response to alarms.
• Lead emergency response protocols and incident management workflows during grid disturbances or equipment failures.
• Manage and develop a high-performing team of control room operators and engineers, ensuring appropriate shift coverage and competency levels.
• Drive continuous improvement initiatives in Remote Operations Control Center (ROCC) processes, tools, and SCADA/EMS systems to enhance operational efficiency.
• Ensure strict compliance with UK Health & Safety regulations, High Voltage Safety Rules, and environmental standards within the control room.
• Oversee the implementation of cybersecurity protocols and data integrity measures for remote control systems.
• Drive the growth strategy for the ROCC by collaborating with the Grid Technologies, sales, and business development teams to tailor Operations and Maintenance (O&M) offerings to customer needs.
• Establish and nurture strong relationships with current and prospective customers, ensuring compliance with relevant regulations, including cybersecurity standards and NIS/NIS2 compliance.
• Host visits and tours for potential customers and stakeholders at the ROCC, effectively showcasing the centre's services and capabilities.
• Create a cohesive and standardized method for onboarding new projects and managing ongoing operations across various customer assets and technologies to enhance efficiency and promote best practices.
• Collaborate with the senior operations engineer and head of Grid Access to manage the broader operations team, ensuring all necessary procedures are established and the team is adequately trained to operate assets effectively. Bachelor's degree in Electrical Engineering, Power Systems, or a related technical discipline (or equivalent vocational experience).
• Minimum of 5 years of experience in a power system control room or utility operations environment.
• Proven experience leading or supervising teams in a 24/7 shift-based operational setting.
• Strong knowledge of SCADA and Energy Management Systems (EMS) and high voltage grid operations.
• Familiarity with UK Grid Codes and safety regulations, including WTSR and Safety Rules.
• Certifications such as IOSH Managing Safely or NEBOSH General Certificate. Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology. The ROCC Hub is at the forefront of this mission, ensuring operational excellence and safety in managing the UK's critical grid infrastructure., At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably.
• The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideoOur Commitment to Diversity Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fuelled by over 130 nationalities. Siemens Energy celebrates character, no matter what ethnic background, gender, age, religion, identity or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Access to a flexible benefits portal, including private medical cover and cycle-to-work schemes.
• A class-leading adjustable pension scheme.
• Career development and continuous learning opportunities.

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