At a Glance
- Tasks: Support and optimise cutting-edge emulation hardware across various environments.
- Company: Join a leading global software company with a startup vibe.
- Benefits: Competitive salary, flexible work options, and growth opportunities.
- Other info: Dynamic role with opportunities for travel and hands-on experience.
- Why this job: Make a real impact in tech while working with innovative products.
- Qualifications: Degree in engineering or equivalent experience; troubleshooting skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are a leading global software company dedicated to computer‑aided design, 3D modeling and simulation, helping innovative manufacturers design better products, faster. With the resources of a large company and the energy of a startup, we create a world‑class software portfolio while encouraging creativity and growth for our people, business and customers.
Emulation Hardware Support Engineer – a highly motivated and technically skilled engineer to maintain, monitor, and optimize emulation products and infrastructure across data center, cloud, hybrid environments, and customer sites. This role blends hands‑on emulation hardware support and operational ownership with a forward‑looking focus on automation, observability, scalability, and service reliability. The ideal candidate collaborates closely with R&D, Customer teams, and Operations to ensure high availability, optimal performance, and continued expansion of the emulation infrastructure.
Key Responsibilities- Provide lifecycle hardware support for Siemens EDA emulation systems, including installation, service, upgrades, and end‑of‑life activities.
- Diagnose and resolve complex hardware issues to restore system availability and minimize customer impact.
- Respond to incidents, conduct root‑cause analysis, and manage problems for Emulator/ProFPGA and Veloce product lines.
- Provide onsite and remote hardware support at customer locations, Siemens offices, and dispatch as required.
- Conduct customer site surveys to validate electrical, environmental, and infrastructure readiness prior to system installation.
- Execute full system installations, including unboxing, rack‑and‑stack, cabling, hardware assembly, software loading, and initial checkout testing.
- Collaborate with cross‑functional teams to support issue resolution, product reliability improvements, and operational excellence initiatives.
- Manage material disposition of failed hardware, maintain spare parts inventory, and ensure accurate tracking in internal systems.
- Collect and report operational data to support global monitoring, reliability analysis, and continuous improvement efforts.
- Provide basic IT and system administration support as needed to maintain operational continuity.
- Serve as the hardware technical representative, providing proactive onsite support at end‑user locations domestically and internationally.
- Bachelor’s in electronic or software engineering, or equivalent experience.
- Prior experience troubleshooting and repairing complex electronic hardware.
- Experience with Linux and Microsoft Windows operating systems.
- Experience with high‑speed serial data technology and systems.
- Strong technical communication, analytical problem‑solving, and teamwork skills.
- Ability to follow technical directions, both in writing and verbally.
- Experience handling electronic parts with proper grounding procedures.
- Experience working directly with customers.
- Knowledge of server and network technology is highly desired.
- Valid driver’s license and flexibility to travel on short notice.
- Ability to work in remote customer locations while communicating with multi‑disciplinary teams.
- Physical strength to move 50–70 pounds; ability to stand for long periods in a lab or datacenter environment.
- Hands‑on experience with monitoring and automation tools.
- Proficiency in performance tuning and system observability across hybrid environments.
- Working knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP).
- Strong analytical, communication, and troubleshooting skills.
- Data centre operations and technical knowledge is important.
- Experience with emulation hardware support and emulation technologies.
- Experience handling electronic and electrical knowledge.
- Familiarity with enterprise security standards and compliance‑driven operations.
- Familiarity with safety standards.
- Understanding of security and compliance frameworks (ISO, NIST, SOC 2).
- Passion for automation, self‑healing infrastructure, and continuous improvement.
We value equal opportunities and welcome applications from people with disabilities. At Siemens, we ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential functions, and to receive other benefits and privileges of employment. If you need accommodation, please contact us to request assistance.
Emulation Field Hardware Support Engineer - UK in Southampton employer: Siemens EDA (Siemens Digital Industries Software)
At Siemens, we pride ourselves on being an exceptional employer, offering a dynamic work environment that combines the resources of a large company with the innovative spirit of a startup. Our Emulation Field Hardware Support Engineers benefit from a culture that fosters creativity and professional growth, alongside opportunities for hands-on experience in cutting-edge technology. With a commitment to employee development and a focus on collaboration across teams, we ensure our staff are equipped to thrive in their roles while making a meaningful impact in the world of computer-aided design and simulation.
Contact Details:
Siemens EDA (Siemens Digital Industries Software) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Emulation Field Hardware Support Engineer - UK in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to emulation hardware support. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your hands-on experience! Bring examples of past projects or challenges you've tackled in similar roles. We want to see how you’ve applied your skills in real-world situations, especially when it comes to troubleshooting and problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Emulation Field Hardware Support Engineer - UK in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your hands-on experience with emulation hardware and any relevant technical skills, like troubleshooting and system administration.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've tackled complex hardware issues or collaborated with teams to improve product reliability.
Show Off Your Technical Skills:Don’t shy away from showcasing your technical know-how! Mention your experience with Linux, high-speed serial data technology, and any monitoring tools you’ve used. We love seeing candidates who are technically savvy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Siemens EDA (Siemens Digital Industries Software)
✨Know Your Hardware Inside Out
Make sure you brush up on your knowledge of emulation hardware and the specific systems mentioned in the job description. Be prepared to discuss your hands-on experience with troubleshooting and repairing complex electronic hardware, as well as any relevant projects you've worked on.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved hardware issues in the past. Think about specific incidents where you conducted root-cause analysis and managed problems effectively. This will demonstrate your analytical skills and ability to minimise customer impact.
✨Familiarise Yourself with the Tech Stack
Since the role involves working with Linux and Microsoft Windows operating systems, make sure you're comfortable discussing your experience with these platforms. Also, brush up on networking fundamentals like DNS, DHCP, and TCP/IP, as these are crucial for the position.
✨Emphasise Team Collaboration
This role requires close collaboration with R&D, Customer teams, and Operations. Be ready to talk about your teamwork experiences and how you've contributed to cross-functional projects. Highlight your communication skills and how you ensure operational excellence in a team setting.
