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- Tasks: Provide technical support and investigate rolling stock issues for Eurostar.
- Company: Siemens Mobility, a leader in innovative transport solutions.
- Benefits: Competitive salary, bonus, flexible benefits, and holiday allowance.
- Other info: Opportunity to mentor others and grow your technical skills.
- Why this job: Join a dynamic team and make a real impact in sustainable transport.
- Qualifications: Engineering qualification or experience in mechanical/electrical environments.
The predicted salary is between 36000 - 60000 £ per year.
Siemens Mobility is dedicated to pioneering the future of transportation. Our dynamic team is always exploring new ways to drive innovation and efficiency in rail. We are searching for forward-thinkers who are eager to challenge themselves and make a tangible impact. If you are passionate about creating sustainable and intelligent transport solutions, we want you on our team.
We are currently recruiting for a Technical Support Engineer to join our Siemens Mobility Rolling Stock business. Based out of the Temple Mills Depot in London and supporting the Eurostar project, you will work with the technical and performance team to offer technical support to the customer's maintenance teams, carry out technical investigations, and identify performance improvements.
Responsibilities:
- Providing technical support for the Siemens TSSSA team and customer's maintenance team on-site and at incidents off-depot.
- With minimal supervision investigate rolling stock casualties and undertake maintenance and repair of the allocated rolling stock to meet the requirements of the production plan.
- Support the completion of campaigns to contribute towards the improved safety and performance of the fleet.
- Regularly monitoring train defects and failures in traffic and liaise with the customer.
- Mitigating the risk of in-service failures through proactive intervention.
- Downloading and processing train diagnostic data, and undertake fault finding to an advanced level.
- Producing complex, analytical technical reports on fault investigation.
- Acting as Siemens representative on shift, providing technical support to the Operator's maintenance staff.
- Assisting other team members, both Siemens and customer, with the development of technical skills by acting as a mentor.
Qualifications:
- Specialising in areas of technical expertise.
- Relevant engineering qualification or experience in a mechanical/electrical engineering environment.
- In depth knowledge of Rolling Stock systems/procedures including schematics, fault finding techniques and download analysis (preferred).
- Experience of Rolling Stock Maintenance and Campaign Planning activities (preferred).
- Ability to complete all records of actions and operations accurately and to procedures.
- Ability to fault-find using a number of different methods including diagnostic software.
- Ability to understand and interpret relevant technical publications.
- Ability to produce and analyze detailed analytical technical reports.
- Good communication skills.
Benefits:
Our compensation package includes a competitive salary, company bonus, holiday allowance and pension. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.
Technical Support Engineer - Eurostar employer: Siemens Aktiengesellschaft
Contact Detail:
Siemens Aktiengesellschaft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Eurostar
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Siemens Mobility on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about rolling stock systems and fault-finding techniques. We want you to shine when they ask those tricky questions!
✨Tip Number 3
Show your passion for innovation in transport solutions during your interview. Share any relevant projects or experiences that highlight your problem-solving skills and eagerness to make a difference. Let them see your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Siemens Mobility team.
We think you need these skills to ace Technical Support Engineer - Eurostar
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sustainable transport solutions shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about making a difference in the rail industry.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Technical Support Engineer role. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your engineering qualifications and any hands-on experience you have.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and get straight to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Siemens Mobility!
How to prepare for a job interview at Siemens Aktiengesellschaft
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of rolling stock systems and fault-finding techniques. Be ready to discuss specific examples from your experience where you've successfully diagnosed and resolved technical issues.
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've tackled complex problems, especially in a mechanical or electrical engineering context. Think about how you can demonstrate your analytical skills and ability to produce detailed reports.
✨Communicate Clearly
Since good communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to explain how you would support maintenance teams, so clarity is crucial!
✨Be a Team Player
Highlight your experience in mentoring or supporting colleagues. Siemens values collaboration, so be prepared to discuss how you've helped others develop their technical skills in past roles.