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- Tasks: Welcome guests, assist with luggage, and support food service.
- Company: Join the friendly team at Kingswood Hotel in beautiful Sidmouth.
- Benefits: Enjoy staff meals, discounts, training, and career progression.
- Other info: Flexible hours with a supportive team environment.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Positive attitude, strong customer service skills, and teamwork spirit.
The predicted salary is between 26400 - 26400 £ per year.
Location: Kingswood Hotel, Sidmouth
Hours: 8:00am – 5:00pm (5 days per week, including at least one weekend day)
Pay: £12.75 per hour
About the Role
We are looking for a friendly, reliable, and proactive Hotel Porter to join our team at the Kingswood Hotel. This is a hands-on, guest-facing role where you will support the smooth day-to-day running of the hotel, ensuring guests receive a warm welcome and excellent service throughout their stay.
Key Responsibilities
- Guest Services
- Welcoming guests on arrival and assisting with luggage
- Providing a professional and friendly first impression of the hotel
- Supporting guest requests promptly and efficiently
- Food & Beverage Support
- Assisting with breakfast service
- Supporting morning coffee and afternoon tea service
- Helping with lounge and lunch service
- Clearing, resetting tables, and maintaining service areas
- General Duties
- Maintaining cleanliness and presentation of public areas
- Supporting housekeeping and front of house teams as required
- Assisting with deliveries and general hotel operations
- Ensuring all guest areas are well presented at all times
What We’re Looking For
- Positive, can-do attitude with strong attention to detail
- Excellent customer service skills
- Ability to work as part of a team and across departments
- Good level of physical fitness (role includes carrying luggage)
- Flexibility to work weekends (minimum one day per week)
What We Offer
- Staff meals on duty
- Employee discounts across The Sidmouth Collection
- Training and development opportunities
- Supportive and friendly team environment
- Opportunities for progression within the group
Hotel Porter in Sidmouth employer: Sidmouth Hotels Ltd.
Contact Detail:
Sidmouth Hotels Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Porter in Sidmouth
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the Kingswood Hotel. Familiarise yourself with its services and atmosphere so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice your people skills! As a Hotel Porter, you'll be the face of the hotel. Role-play common guest interactions with a friend to boost your confidence and ensure you come across as friendly and approachable.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a guest-facing role. Make sure you look smart and presentable for your interview – it shows you care about the job and the guests you'll be serving.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hotel Porter in Sidmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and proactive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to mention any previous roles where you've provided excellent customer service or worked in a team. We love seeing how your past experiences can contribute to our hotel environment.
Be Detail-Oriented: Pay attention to the details in your application. A well-structured CV and a typo-free cover letter show us that you have strong attention to detail, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role at Kingswood Hotel!
How to prepare for a job interview at Sidmouth Hotels Ltd.
✨Know the Hotel Inside Out
Before your interview, take some time to research the Kingswood Hotel. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Hotel Porter, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a difficult situation. This will demonstrate your proactive attitude and ability to create a warm welcome.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role. Remember, you’re aiming to be the friendly face of the hotel!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and that you’re serious about contributing to the hotel’s success.