At a Glance
- Tasks: Welcome guests, manage bookings, and maintain spa standards in a vibrant environment.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Enjoy discounts on stays, treatments, food, and health support for you and your family.
- Other info: Work in a beautiful seaside setting with opportunities for personal and professional growth.
- Why this job: Be part of a team that values service excellence and offers great career progression.
- Qualifications: Friendly personality; experience with reservations systems is a plus but not essential.
The predicted salary is between 12 - 15 € per hour.
We have a superb opportunity for a Part-Time Spa Receptionist to join the team. This will require you to work a shift on a Friday and Saturday weekly.
As Spa Receptionist, your duties will include:
- Welcoming guests and members to the spa
- Making spa bookings
- Upselling treatments and spa products
- Show rounds
- Cashing up
- General day-to-day spa reception duties
- Light housekeeping duties to maintain the high standards of the spa
You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of Premier Spa reservations systems would be a distinct advantage, although not essential as full training will be given.
What’s in it for you:
- Discounted room rates for all Crew, across all Harbour Hotels
- 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- 25% discount on food and drink in our 16 buzzy bars and destination restaurants
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
Spa Receptionist in Sidmouth employer: Sidmouth Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee wellbeing. Located in the stunning Sidmouth Harbour Hotel & Spa, employees enjoy breathtaking coastal views, competitive salaries, and generous discounts on spa treatments and dining. With excellent progression opportunities and bespoke training, joining our team means being part of a prestigious brand dedicated to creating memorable experiences for both guests and staff.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in Sidmouth
✨Tip Number 1
Get to know the spa and its services inside out! Familiarise yourself with the treatments and products offered, so you can confidently upsell and answer any questions guests might have. This will show your passion for service excellence right from the start.
✨Tip Number 2
Practice your welcoming skills! When you walk into the interview, imagine you're greeting a guest at the spa. A friendly smile and warm attitude can make all the difference in making a great first impression.
✨Tip Number 3
Don’t forget to showcase your organisational skills! As a Spa Receptionist, you'll be juggling bookings and guest inquiries. Share examples of how you've managed multiple tasks in previous roles to highlight your ability to keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Harbour Hotels team. We can’t wait to see your application!
We think you need these skills to ace Spa Receptionist in Sidmouth
Some tips for your application 🫡
Show Your Personality:As a Spa Receptionist, your friendly and outgoing nature is key! Make sure your CV reflects your personality. Use a warm tone in your cover letter to show us how you connect with people.
Highlight Relevant Experience:If you've worked in hospitality or customer service before, let us know! Even if you haven't used Premier Spa systems, share any similar experiences that showcase your ability to learn quickly and provide excellent service.
Tailor Your Application:Don’t just send the same CV everywhere. Tailor it to fit the Spa Receptionist role at Harbour Hotels. Mention specific duties from the job description that you’re excited about and how you can contribute to our team.
Apply Through Our Website:We want to hear from you directly! Make sure to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right where it needs to be.
How to prepare for a job interview at Sidmouth Harbour Hotel
✨Know the Spa Inside Out
Before your interview, take some time to research the Sidmouth Harbour Hotel & Spa and its offerings. Familiarise yourself with their treatments, products, and the overall vibe of the spa. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Off Your People Skills
As a Spa Receptionist, you'll be the first point of contact for guests. Practice how you would greet someone warmly and handle various customer service scenarios. Think about examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Prepare for Common Questions
Anticipate questions like 'How would you upsell a treatment?' or 'What does excellent customer service mean to you?'. Prepare thoughtful answers that reflect your understanding of the role and the importance of service excellence in a spa environment.
✨Dress the Part
First impressions matter! Dress smartly and in a way that reflects the spa's elegant atmosphere. A polished appearance will demonstrate your professionalism and readiness to represent the Harbour Hotels brand.
