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- Tasks: Manage enterprise client portfolios and drive adoption in Credit & Collections.
- Company: Global SaaS provider committed to diversity and inclusivity.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Why this job: Make a real impact by helping clients succeed with Receivables Management technology.
- Qualifications: 5+ years in customer success with strong client-facing skills.
- Other info: Join a dynamic team focused on innovation and client engagement.
The predicted salary is between 43200 - 72000 £ per year.
A global SaaS provider is looking for a Customer Success Manager to manage a portfolio of enterprise clients focused on Credit & Collections.
Candidates should have over 5 years of relevant experience, excellent client-facing and presentation skills, and a strong understanding of Receivables Management technology.
The role emphasizes driving adoption and renewal, requiring effective communication and engagement with stakeholders.
The company values diversity and inclusivity in its workforce.
Strategic CSM: Credit & Collections for Enterprise employer: Sidetrade
Contact Detail:
Sidetrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CSM: Credit & Collections for Enterprise
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role in Customer Success. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to Credit & Collections. Tailor your responses to highlight your experience and how it aligns with their values of diversity and inclusivity.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that demonstrate your success in driving adoption and renewal for previous clients. This will give you an edge and show potential employers what you can bring to the table.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Strategic CSM: Credit & Collections for Enterprise
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Credit & Collections and Receivables Management technology. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Customer Success and how your background makes you the perfect fit for our team. Let us know what excites you about working with enterprise clients.
Showcase Your Communication Skills: Since this role involves engaging with stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Sidetrade
✨Know Your Stuff
Make sure you brush up on Receivables Management technology. Understand the latest trends and tools in Credit & Collections, as well as how they can benefit enterprise clients. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Client-Facing Skills
Prepare examples from your past experiences where you've successfully engaged with clients. Think about times when you drove adoption or renewal for a product. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Engage with Stakeholders
Since this role requires effective communication with various stakeholders, practice how you would approach different scenarios. Be ready to discuss how you would tailor your communication style to suit different audiences, whether they're technical teams or executive leadership.
✨Embrace Diversity and Inclusivity
Familiarise yourself with the company's values around diversity and inclusivity. Be prepared to discuss how you can contribute to a diverse workplace and why it matters to you. This shows that you align with their culture and are committed to fostering an inclusive environment.
