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For Companies At a Glance
- Tasks: Engage with enterprise clients and drive their success while identifying growth opportunities.
- Company: Dynamic tech company in Greater London with a focus on innovation.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients succeed and driving innovation.
- Qualifications: 5+ years in credit and collections management and strong client-facing skills.
- Other info: Join a diverse team where your unique contributions are celebrated.
The predicted salary is between 43200 - 72000 £ per year.
A dynamic technology company in Greater London is seeking a Customer Success Manager to oversee a portfolio of enterprise clients. The role focuses on driving customer success, engaging clients, and identifying growth opportunities.
The ideal candidate will have:
- Over 5 years of experience in credit and collections management
- Excellent client-facing and presentation skills
- A relevant degree
Join a diverse team where unique contributions are celebrated, driving innovation and success.
Strategic CSM: Credit & Collections employer: Sidetrade
Contact Detail:
Sidetrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CSM: Credit & Collections
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Success Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their pain points and think about how your experience in credit and collections can help solve their challenges. We want you to shine!
✨Tip Number 3
Showcase your presentation skills! Whether it's through a portfolio or during an interview, demonstrate how you can effectively communicate with clients. Remember, engaging clients is key in this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Strategic CSM: Credit & Collections
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit and collections management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how you can drive growth for our enterprise clients. Keep it engaging and personal.
Showcase Your Client-Facing Skills: Since this role involves a lot of client interaction, make sure to highlight your excellent presentation and communication skills. We love seeing examples of how you've successfully engaged clients in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sidetrade
✨Know Your Stuff
Make sure you brush up on your knowledge of credit and collections management. Be ready to discuss your past experiences and how they relate to the role. Highlight specific examples where you've driven customer success or identified growth opportunities.
✨Engage with Confidence
Since this role involves client-facing interactions, practice your presentation skills. Prepare to engage the interviewers as if they were your clients. Use clear, confident communication to showcase your ability to build relationships and drive success.
✨Showcase Your Problem-Solving Skills
Think of scenarios where you've tackled challenges in credit and collections. Be prepared to share these stories during the interview, focusing on how you approached the problem, the actions you took, and the positive outcomes that followed.
✨Embrace Diversity
This company values unique contributions, so be yourself! Share your diverse experiences and how they can add value to the team. Show that you appreciate different perspectives and are eager to collaborate with a varied group of people.
