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- Tasks: Manage enterprise client portfolios and drive customer satisfaction with innovative AI solutions.
- Company: Innovative tech firm transforming financial operations in the UK.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join us to make a real impact in customer success and financial innovation.
- Qualifications: 5+ years in Credit/Collections Management and strong client-facing skills.
- Other info: Fast-paced environment with a focus on adaptability and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
An innovative technology firm based in the United Kingdom is seeking a Customer Success Manager to manage a portfolio of enterprise clients. The role involves driving adoption and outcomes, providing valuable insights, and ensuring customer satisfaction.
Ideal candidates have over 5 years of experience as a Credit/Collections Manager, possess strong client-facing skills, and are adaptable in a fast-paced environment.
Join us to help transform financial operations through our AI solutions.
Enterprise CSM: Credit & Collections Success in London employer: Sidetrade
Contact Detail:
Sidetrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise CSM: Credit & Collections Success in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Success Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its AI solutions thoroughly. Be ready to discuss how your experience in credit and collections can drive customer satisfaction and outcomes for their enterprise clients.
✨Tip Number 3
Showcase your adaptability! In a fast-paced environment, it's crucial to demonstrate how you've successfully navigated change in previous roles. Share specific examples that highlight your client-facing skills and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about transforming financial operations with us. It shows initiative and enthusiasm!
We think you need these skills to ace Enterprise CSM: Credit & Collections Success in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit and collections management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how you can drive adoption and outcomes for our enterprise clients.
Showcase Your Client-Facing Skills: Since this role involves a lot of interaction with clients, make sure to highlight your strong communication and relationship-building skills. We love seeing examples of how you've successfully managed client relationships in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our innovative team!
How to prepare for a job interview at Sidetrade
✨Know Your Stuff
Make sure you understand the company's AI solutions and how they transform financial operations. Brush up on your knowledge of credit and collections management, as well as customer success strategies. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed enterprise clients or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and effectively.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Ask about their approach to customer success, how they measure client satisfaction, or what challenges they face in the credit and collections space. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Adaptable
Since the role requires adaptability in a fast-paced environment, be ready to discuss how you've handled change or unexpected challenges in your previous positions. Highlight your problem-solving skills and your ability to pivot when necessary, as this will resonate well with the interviewers.
