Enterprise Account Manager

We are looking for a commercially driven Enterprise Account Manager to support Sidetrade's continued growth across our enterprise client base. You will play a critical role in retaining and expanding revenue within a portfolio of large, multinational accounts, acting as a trusted advisor to Finance and Order-to-Cash leaders across EMEA and beyond. Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionise the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake. We’re proud of our 38 nationalities and these diverse perspectives drive our innovation, our one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.

What you will do:

• Manage and grow a portfolio of enterprise accounts, driving net revenue retention and expansion ARR targets across Sidetrade's Order-to-Cash platform.
• Identify and close upsell and cross-sell opportunities across the full product suite, including cash collection, CashApps, Augmented Invoice, and Aimie agentic AI modules.
• Build and execute tailored account plans that connect Sidetrade's roadmap to each customer's business outcomes and strategic priorities.
• Own the full renewal and expansion cycle — from discovery to commercial negotiation and contract execution.
• Lead Executive Business Reviews (EBRs) with CFOs, VPs of Finance, and O2C Directors to demonstrate ROI and identify growth opportunities.
• Partner closely with the Customer Success team to ensure strong product adoption, smooth delivery, and high customer satisfaction.
• Maintain rigorous CRM hygiene in Salesforce, contributing to accurate pipeline management and revenue forecasting.
• Represent the voice of the customer internally, sharing insights that shape product roadmap and go-to-market strategy.

What you will bring:

• 3–6 years of B2B SaaS account management or sales experience, ideally within enterprise or mid-market segments.
• A proven track record of meeting or exceeding revenue retention and expansion targets.
• Experience in FinTech, ERP, Finance Automation, or adjacent enterprise software markets — familiarity with Order-to-Cash or Accounts Receivable processes is a strong plus.
• Executive presence and confidence engaging with C-suite stakeholders, including CFOs and Finance Directors.
• Strong commercial acumen with experience structuring and closing multi-year SaaS contracts.
• Proficiency with Salesforce or equivalent CRM platforms.
• A collaborative, customer-first mindset with excellent communication and stakeholder management skills.

Benefits:

• Location – office based in the heart of London city centre.
• Hybrid work model – a flexible mix of in-office and remote days.
• Great culture – active Social Club organising regular team events and activities.
• Health & wellness – medical coverage, life insurance, and other wellness programs.
• Time off – competitive paid holidays plus public holidays.
• Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support.

Because when you thrive, we all succeed! We're committed to providing a welcoming and inclusive experience for every candidate. If you need any accommodation during the hiring process, just let us know.