Senior Product Manager - London

Position: Senior Product Manager

Reports to: Director of Product Management

Department: Central Technology

Purpose of the job: As a Senior Product Manager for our Audio and HR Products, you will collaborate with a cross-functional team to establish product requirements, create user stories, and oversee delivery execution. You are knowledgeable about how to find and define value measures for clients and have experience working in audio/interactive production or the entertainment industry. We are seeking a self-disciplined individual who is enthusiastic about working in a fast-paced startup environment and addressing complex problems. The right candidate will need to be very organised and be comfortable working in a multi-cultural environment.

Position in the organization: The Senior Product Manager will be part of the Central Technology team and report directly to the Director of Product Management.

Duties and key responsibilities:

• Embed yourself in the Audio Voice Recording team and process and understand their workflow and usage of our internal tools to write clear and concise requirements for the development team to execute.
• Engage internal customers to learn about their pain points and to find new features and opportunities that will help our audio production tools give us a competitive advantage.
• Collaborate effectively with cross-functional stakeholders from Product, Engineering, Design, QA and Operations to bring ideas to life.
• Assist in understanding the requirements that also come from HR teams for our HR tools and manage HR stakeholders.
• Gather insights on product adoption/improvements, track KPIs, identify key metrics, and propose further iterations.
• Contribute to the development of the overall product strategy and product roadmap, with on time and successful implementation of the tools.
• Manage engagement with internal and external stakeholders. Customers need to feel heard and happy.
• Successfully manage sprints from planning to completion, ensuring the team is fed plenty of work and not stalled or blocked.
• Oversee a team of indirect reports and make sure the team feel happy and appreciated.

Requirements:

• Experience in an audio/interactive production or the entertainment industry, ideally in a product management or similar role.
• Experience running a Scrum based software team, including Standup, Planning, Estimation, Retrospectives, and Backlog Grooming.
• Knowledge and experience setting up and using Jira tools.
• Knowledge of Kanban method of project management.
• You have exceptional interpersonal and communication skills and the ability to build relationships within our team and with external groups rapidly.
• Strong team player.
• Strong understanding of features and technology that impact customer experience.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience owning feature delivery and trade-offs of a product features vs bugs vs time.
• Experience of going through a full product lifecycle, integrating data, metrics, and customer feedback into product requirements, driving prioritization and pre/post-launch execution.
• Results-oriented self-starter with a bias to speed, and a strong sense of ownership.
• Proven track record working with globally distributed cross-functional teams to deliver projects on time.
• Critical thinking. Analytical, Time Management and decision-making Skills.
• Strong attention to detail.
• Ability to communicate clearly and professionally both in writing and verbally.

Education: B-tech or MBA with relevant experience. 4+ years of experience in a similar role, building web and mobile apps.

Benefits: Competitive basic salary and all full-time employee benefits.

Who we are: PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms. We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Ghostpunch. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio. Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players. In summary, we connect and bring fun to the world. Welcome to PTW, Family of Brands.