At a Glance
- Tasks: Support leadership with financial and operational tasks, improving business processes.
- Company: Join a leading audio and gaming production company with a global reach.
- Benefits: High-impact role, competitive salary, and opportunity for career growth.
- Other info: Fast-paced environment with diverse projects and international collaboration.
- Why this job: Shape the future of audio in gaming while working with top studios.
- Qualifications: 4-8 years in business operations or project management; strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
Support the Senior Director (Audio) with financial and operational work, freeing leadership to focus on business development and strategic priorities.
Own and improve the monthly management accounting close process, working alongside finance and operational colleagues to ensure accuracy and efficiency.
Act as the primary owner of Sidekick (our internal audio system) within the business operations function, developing a deep understanding of how the audio business uses the system.
Identify deficiencies in Sidekick, translate them into clear requirements, and work closely with IT and technology colleagues to drive improvements — whether through system development or process change.
Establish and run regular processes to ensure Sidekick data is consistently updated and reliable.
Track expected vs actual gross margin ($ and %) at a project level, highlighting variances and risks.
Ensure Accounting teams have timely and accurate information to record cost accruals each month.
Coordinate operational activities across multiple international studios, ensuring alignment on priorities, timelines, and performance targets.
Own and support business performance tracking (revenue, KPIs, forecasting) across the portfolio.
Lead initiatives to improve and scale operational processes, tools, and ways of working.
Act as a key liaison and business partner to studio and operational teams, improving communication and execution.
Support or lead planning cycles (e.g. forecasts, capacity planning) within Sidekick.
Design and deliver dashboards and reporting to provide clear business visibility (e.g. using Power BI).
Work with studios to align audio production, services, and operational priorities.
Key Relationships
- Finance teams, including: Shared Service team in India (vendor payments and customer billing)
- Accounting teams (ensuring accurate inter-company invoicing between studios and cost accruals)
- FP&A teams (monitoring performance, forecasting, and margin delivery)
- IT teams (for Sidekick enhancements, fixes, and prioritisation of improvements)
- Studio leadership and production teams
- Central Product, Marketing, and Finance stakeholders
Requirements
- 4–8+ years' experience in roles such as business operations, finance operations, project management, business analysis, or process improvement.
- Numerate and comfortable working with spreadsheets and financial data; a qualified accountant is not required, but a strong affinity for numbers is essential.
- Experience working closely with operational colleagues and a genuine interest in understanding how a business works end-to-end.
- Experience owning or managing internal tools, platforms, or systems (e.g. ERP, CRM, BI tools, bespoke operational systems).
- Proven ability to identify process or system deficiencies and drive improvements — ideally with a background in business analysis or operational change.
- Strong business partnering experience, supporting decision-making and performance delivery across multiple teams or regions.
- Experience building dashboards and metrics; proficiency with Power BI or similar BI tools preferred.
- Highly organised with strong project management and operational skills.
- Strong communication and stakeholder management skills, with the ability to translate technical issues for non-technical audiences and vice versa.
- Background in gaming, digital entertainment, tech, or other relevant industries.
Desirable
- Experience in audio, games services, or external development/outsourcing models preferred.
- Understanding of audio pipelines, localisation, VO, or external development workflows.
- Experience working with distributed or international teams/studios.
- Experience driving adoption of internal tools or platforms across organisations.
- Exposure to live operations, monetisation, and lifecycle management.
- Financial modelling and forecasting experience.
Benefits
- Work at the intersection of games, audio, and global production, supporting leading studios.
- High-impact role with clear ownership and immediate responsibility.
- Opportunity to shape and scale how Commercial operates across multiple studios.
- Work on a diverse portfolio in a fast-paced environment.
- 1 year fixed term.
Business Operations Manager in London employer: Side
As a Business Operations Manager, you will thrive in a dynamic and innovative environment that sits at the crossroads of gaming and audio production. Our company fosters a collaborative work culture that values employee growth, offering opportunities to shape operational processes and drive impactful change across multiple international studios. With a focus on professional development and a commitment to excellence, we provide a unique platform for you to make a meaningful contribution while enjoying the benefits of working in a fast-paced, creative industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in business operations or finance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, bring examples of your work. Dashboards, reports, or process improvements you've implemented can really make you stand out.
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, creating your own opportunity is the best way to land that dream role.
✨Tip Number 4
Stay organised! Keep track of your applications, follow-ups, and networking contacts. Use tools like spreadsheets or project management apps to ensure you’re on top of everything. It’ll help you stay focused and ready for any opportunity that comes your way.
We think you need these skills to ace Business Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Operations Manager role. Highlight your experience with financial data, operational processes, and any tools you've managed, like Sidekick or similar systems.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved processes or driven operational changes in previous jobs, and show your enthusiasm for working in the audio and gaming industries.
Showcase Your Analytical Skills:Since this role involves working with numbers and financial data, make sure to highlight your analytical skills. Mention any experience you have with dashboards, metrics, or tools like Power BI that can help us see your capabilities in action.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Side
✨Know Your Numbers
As a Business Operations Manager, you'll be working with financial data and metrics. Brush up on your numerical skills and be prepared to discuss how you've used data to drive decisions in past roles. Familiarise yourself with key performance indicators relevant to the audio industry.
✨Master Sidekick
Since you'll be the primary owner of Sidekick, make sure you understand its functionalities inside out. Research common issues users face and think about potential improvements. Be ready to share your ideas on how to enhance the system during the interview.
✨Showcase Your Project Management Skills
This role requires strong project management abilities. Prepare examples of how you've successfully managed projects in the past, particularly those involving cross-functional teams. Highlight your organisational skills and how you keep everyone aligned on priorities and timelines.
✨Communicate Effectively
You'll need to liaise with various teams, so practice translating technical jargon into layman's terms. During the interview, demonstrate your communication skills by clearly explaining complex concepts. This will show that you can bridge the gap between technical and non-technical stakeholders.
