At a Glance
- Tasks: Lead global administration and facilities, optimising processes and enhancing operational efficiency.
- Company: Join Side, a leading global video game development provider with a passion for creativity.
- Benefits: Competitive salary, dynamic environment, and opportunities for career progression.
- Other info: Collaborative culture focused on innovation and sustainability.
- Why this job: Make a real impact in the gaming industry while working with a diverse, global team.
- Qualifications: 10+ years in global administration or facilities management, with strong analytical skills.
The predicted salary is between 80000 - 100000 £ per year.
About the company
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia. Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.
About The Role
The Global Head of Administration will establish and lead a unified global administrative and facilities infrastructure across all Side.inc sites - optimizing real estate, logistics, assets, and vendor ecosystems through structured process improvement, cost efficiency, and operational transparency.
Key Responsibilities
- Global Site Oversight
- Maintain an accurate, dynamic inventory of all physical sites (offices, studios, warehouses, and partner facilities).
- Track capacity, utilization, and occupancy to ensure alignment with workforce and production forecasts.
- Lead site expansion, consolidation, and relocation projects with clear financial models and ROI justification.
- Create and manage a global facilities performance dashboard integrating utilization, cost, and efficiency data.
- Process Improvement & Operational Excellence
- Audit global administrative and facilities processes to identify inefficiencies, redundancies, and risks.
- Design and roll out standard operating procedures (SOPs) for site operations, logistics, and admin workflows.
- Implement automation and digital tools for data capture, asset tracking, and reporting.
- Introduce a continuous improvement framework to drive measurable performance gains and cost reductions.
- Logistics, Assets & Inventory
- Oversee shipping, asset movement, and customs compliance across all geographies.
- Lead hardware and asset reconciliation programs to ensure data accuracy and accountability.
- Standardize asset tagging, lifecycle management, and disposal processes.
- Optimize logistics and vendor networks to reduce costs and improve delivery times.
- Vendor & Procurement Management
- Build and oversee a centralized global vendor management system that tracks all administrative, logistics, and facilities partners.
- Develop and enforce a Vendor Evaluation Process including: Pre-qualification and onboarding based on financial stability, service capability, and compliance.
- Quarterly and annual performance reviews using defined KPIs and SLAs (cost, quality, responsiveness, sustainability).
- Vendor scorecards to rank partners on performance and value contribution.
- Continuous improvement feedback loops to drive higher standards and accountability.
- Lead vendor consolidation and cost optimization initiatives, negotiating master service agreements and preferred pricing.
- Collaborate with Finance and Legal to ensure contract compliance and procurement governance globally.
- Financial Stewardship & Cost Optimization
- Own and manage the global facilities and administration budget, identifying cost efficiencies without sacrificing quality or service levels.
- Drive measurable cost savings through vendor rationalization, lease negotiations, and process efficiencies.
- Implement a cost-per-utilization-hour framework across lines of business and sites to assess real performance and ROI.
- Partner with FP&A to forecast, track, and report administrative expenditures against budget.
- Cross-Functional Collaboration
- Partner with Studio Operations, IT, Finance, and People Ops to align space, hardware, and logistics needs with business goals.
- Act as the central point of coordination between regional facilities leads and global operations leadership.
- Support sustainability initiatives across all facilities and logistics channels.
Requirements
- 10+ years of experience in global administration, facilities management, or operational leadership, ideally across multi-region organizations.
- Proven record of implementing global process improvements and achieving significant cost savings.
- Strong background in vendor evaluation, negotiation, and contract management.
- Experience in asset-intensive industries (creative production, technology, or media) preferred.
- Analytical and data-driven, with experience building KPI dashboards and operational scorecards.
- Highly collaborative, with excellent communication and stakeholder management skills.
Benefits
- Competitive Salary + Benefits
- Dynamic, multicultural and fun environment.
- You will be working for the world's leading provider of game services.
- We empower our people and offer regular progression opportunities to ensure our employees flourish.
Global Head of Administration employer: Side
At Side, we pride ourselves on being an exceptional employer, offering a dynamic and multicultural environment where creativity thrives. As the Global Head of Administration, you will play a pivotal role in optimising our global operations while enjoying competitive salary packages and ample opportunities for professional growth within the world's leading game services provider. Join us in shaping unforgettable gaming experiences and be part of a passionate team that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Global Head of Administration
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend gaming events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to show that you’re not just a fit for the role, but also for the team. Tailor your answers to reflect how your experience aligns with their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. We can’t stress enough how important it is to be confident and articulate when discussing your skills and experiences.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Global Head of Administration
Some tips for your application 🫡
Show Your Passion for Gaming:When you're writing your application, let your love for gaming shine through! We want to see how your passion aligns with our mission to deliver unforgettable game experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Global Head of Administration role. Highlight your relevant experience in global administration and facilities management, and don’t forget to mention any process improvements you've implemented!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Side!
How to prepare for a job interview at Side
✨Know Your Stuff
Before the interview, dive deep into Side's operations and services. Familiarise yourself with their global presence and the specific challenges they face in administration and facilities management. This knowledge will help you demonstrate your understanding of the role and how you can contribute.
✨Showcase Your Experience
Prepare to discuss your past experiences in global administration and process improvement. Have specific examples ready that highlight your achievements in cost savings and operational efficiency. Use metrics to back up your claims, as numbers speak volumes in this industry.
✨Ask Smart Questions
Interviews are a two-way street! Prepare insightful questions about Side's current projects, their approach to vendor management, or how they measure success in facilities performance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Collaborative
Since the role requires cross-functional collaboration, be ready to discuss how you've successfully worked with different teams in the past. Highlight your communication skills and ability to align diverse stakeholders towards common goals, which is crucial for the Global Head of Administration position.
