At a Glance
- Tasks: Support leadership with financial and operational tasks while improving internal systems.
- Company: Join a leading audio and gaming production company with a global reach.
- Benefits: High-impact role, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with diverse projects and international collaboration.
- Why this job: Shape the future of audio in gaming and make a real difference.
- Qualifications: 4-8 years in business operations or finance, strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
Support the Senior Director (Audio) with financial and operational work, freeing leadership to focus on business development and strategic priorities.
Own and improve the monthly management accounting close process, working alongside finance and operational colleagues to ensure accuracy and efficiency.
Act as the primary owner of Sidekick (our internal audio system) within the business operations function, developing a deep understanding of how the audio business uses the system.
Identify deficiencies in Sidekick, translate them into clear requirements, and work closely with IT and technology colleagues to drive improvements — whether through system development or process change.
Establish and run regular processes to ensure Sidekick data is consistently updated and reliable.
Track expected vs actual gross margin ($ and %) at a project level, highlighting variances and risks.
Ensure Accounting teams have timely and accurate information to record cost accruals each month.
Coordinate operational activities across multiple international studios, ensuring alignment on priorities, timelines, and performance targets.
Own and support business performance tracking (revenue, KPIs, forecasting) across the portfolio.
Lead initiatives to improve and scale operational processes, tools, and ways of working.
Act as a key liaison and business partner to studio and operational teams, improving communication and execution.
Support or lead planning cycles (e.g. forecasts, capacity planning) within Sidekick.
Design and deliver dashboards and reporting to provide clear business visibility (e.g. using Power BI).
Work with studios to align audio production, services, and operational priorities.
Key Relationships
- Finance teams, including:
- Shared Service team in India (vendor payments and customer billing)
- Accounting teams (ensuring accurate inter-company invoicing between studios and cost accruals)
- FP&A teams (monitoring performance, forecasting, and margin delivery)
- IT teams (for Sidekick enhancements, fixes, and prioritisation of improvements)
- Studio leadership and production teams
- Central Product, Marketing, and Finance stakeholders
Requirements
- 4–8+ years' experience in roles such as business operations, finance operations, project management, business analysis, or process improvement.
- Numerate and comfortable working with spreadsheets and financial data; a qualified accountant is not required, but a strong affinity for numbers is essential.
- Experience working closely with operational colleagues and a genuine interest in understanding how a business works end-to-end.
- Experience owning or managing internal tools, platforms, or systems (e.g. ERP, CRM, BI tools, bespoke operational systems).
- Proven ability to identify process or system deficiencies and drive improvements — ideally with a background in business analysis or operational change.
- Strong business partnering experience, supporting decision-making and performance delivery across multiple teams or regions.
- Experience building dashboards and metrics; proficiency with Power BI or similar BI tools preferred.
- Highly organised with strong project management and operational skills.
- Strong communication and stakeholder management skills, with the ability to translate technical issues for non-technical audiences and vice versa.
- Background in gaming, digital entertainment, tech, or other relevant industries.
Desirable
- Experience in audio, games services, or external development/outsourcing models preferred.
- Understanding of audio pipelines, localisation, VO, or external development workflows.
- Experience working with distributed or international teams/studios.
- Experience driving adoption of internal tools or platforms across organisations.
- Exposure to live operations, monetisation, and lifecycle management.
- Financial modelling and forecasting experience.
Benefits
- Work at the intersection of games, audio, and global production, supporting leading studios.
- High-impact role with clear ownership and immediate responsibility.
- Opportunity to shape and scale how Commercial operates across multiple studios.
- Work on a diverse portfolio in a fast-paced environment.
Business Operations Manager employer: Side
As a Business Operations Manager, you will thrive in a dynamic and innovative environment that sits at the crossroads of gaming and audio production. Our company fosters a collaborative work culture that values employee growth, offering opportunities to lead impactful initiatives and enhance operational processes across international studios. With a focus on meaningful contributions and a commitment to excellence, we provide a unique platform for professionals eager to make a difference in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Side!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Side, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Side
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Side’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
