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- Tasks: Lead relationships in speech and AI, translating tech needs into clear plans.
- Company: Join a global video game development powerhouse with a people-first culture.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and professional growth.
- Other info: Gain international exposure and thrive in a collaborative environment.
- Why this job: Make an impact in the exciting world of speech technology and AI.
- Qualifications: 5+ years in speech tech or AI/ML, strong communication, and technical skills.
The predicted salary is between 60000 - 80000 £ per year.
About Side
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. We're seeking an Account Manager who will lead high-profile relationships within the speech and AI ecosystem. This role combines technical fluency, partnership management, legal and commercial awareness. The successful candidate will act as a trusted interface between client technical teams and internal delivery teams, ensuring alignment, solution clarity, and long-term partnership stability. This is not a pure sales role. It requires strong technical credibility and a customer-first mindset.
What You’ll Do
- Serve as the primary relationship lead for a major enterprise technology partner within the speech and AI domain.
- Engage directly with client stakeholders across Product, Engineering, ML, Data Science, and Speech teams.
- Translate complex technical requirements into clear internal delivery plans and execution roadmaps.
- Ensure alignment between client expectations and operational capabilities across data, engineering, and production teams.
- Demonstrate domain fluency across TTS, ASR, transcription workflows, data collection, annotation, and model training support.
- Contribute technical insight during solution design discussions, including conversations around model accuracy, constraints, scaling, and evaluation methodologies.
- Protect and stabilize existing revenue streams while supporting responsible expansion aligned with the client’s technical roadmap.
- Participate in RFP/RFI responses and commercial discussions with awareness of scope, margin, and delivery risk.
- Partner closely with delivery, data operations, engineering, and product teams to ensure seamless transition from scoping to execution.
- Identify risks early, escalate appropriately, and maintain transparency across stakeholders.
- Build long-term trust through responsiveness, clarity, and professionalism in complex enterprise environments.
Requirements
- 5+ years of experience within speech technology, AI/ML services, data annotation, data collection, or language technologies.
- Experience working with large technology platforms or enterprise AI customers.
- Technical fluency in deep learning-based TTS and ASR systems, voice technologies, NLP fundamentals, and model training pipelines.
- Strong understanding of annotation workflows, dataset management, and model evaluation concepts.
- Comfort engaging directly with engineering, ML, and product stakeholders.
- Strong communication skills with the ability to bridge technical and operational teams.
- Commercial awareness and structured account management discipline within enterprise environments.
Benefits
- Competitive base salary
- Flexible working arrangements
- Annual leave plus public holidays
- Private healthcare options
- Life assurance and income protection coverage
- Professional development support and learning opportunities
- International exposure across global teams and clients
- A collaborative, people-first culture within a growing global organization
Account Manager - Speech & AI Technologies employer: Side
Contact Detail:
Side Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Speech & AI Technologies
✨Tip Number 1
Network like a pro! Reach out to people in the speech and AI tech space on LinkedIn or at industry events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can talk fluently about TTS, ASR, and other relevant technologies. We want you to shine when discussing how you can bridge the gap between clients and delivery teams!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. At StudySmarter, we encourage you to check out our website for roles that excite you. Tailor your approach to show why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We believe that showing appreciation and enthusiasm can help solidify your place as a strong candidate in their eyes.
We think you need these skills to ace Account Manager - Speech & AI Technologies
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager in Speech & AI Technologies. Highlight your experience with speech technology and AI/ML services, and don’t forget to showcase your technical fluency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description and show us your customer-first mindset.
Showcase Your Technical Skills: Since this role requires strong technical credibility, make sure to include any relevant projects or experiences that demonstrate your understanding of TTS, ASR, and other related technologies. We want to see your expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Side
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of speech technology, AI/ML services, and the specific tools mentioned in the job description. Being able to discuss TTS, ASR, and NLP fundamentals confidently will show that you’re technically fluent and ready to engage with client stakeholders.
✨Understand the Client's Needs
Before the interview, research the company and its major enterprise technology partners. Understand their products and how they relate to speech and AI technologies. This will help you translate complex technical requirements into clear plans during the interview, demonstrating your customer-first mindset.
✨Showcase Your Communication Skills
Prepare to discuss how you've successfully bridged the gap between technical and operational teams in past roles. Use specific examples to illustrate your strong communication skills and how you’ve built long-term trust with clients in complex environments.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to identify risks and manage stakeholder expectations. Think of scenarios where you had to escalate issues or maintain transparency. This will highlight your structured account management discipline and commercial awareness, which are crucial for this role.