To strengthen our global Technical Assistance team, we are looking for a Technical Adviser to provide high-level technical support and expertise to a key strategic customer in the United Kingdom. In this role, you will act as a trusted technical partner and ensure the successful implementation and optimization of SICPA's solutions. Through your expertise and customer-centric approach, you will contribute directly to customer satisfaction, operational excellence, and long-term partnership success. As Technical Adviser, you will provide expert technical support and advisory services to the customer, including: •Providing expertise on the integration of ink formulations throughout the design lifecycle, from digital proofs and printing proofs to industrial-scale production formulations. •Ensuring the optimal use and performance of SICPA products and solutions, while identifying opportunities for continuous improvement. •Managing technical product complaints and non-conformities, ensuring efficient resolution, proper documentation, and continuous improvement. •Supporting technical validation activities and customer projects, in collaboration with SICPA's technical teams when required. Degree in Chemistry, Chemical Engineering, Printing Technology, Materials Science, or a related technical discipline. •Experience in the chemical, ink, coatings, packaging, security printing, or printing industries; experience in customer-facing technical support is considered a strong asset. •Flexible and willing to travel occasionally to SICPA or customer's locations as required. •Fluent in English. •Driving license. Collaborate with high-level experts and work on impactful international projects. •
Monitoring Advisor in Hampshire employer: SICPA
SICPA is an exceptional employer that offers a unique opportunity to work as a Technical Adviser in Hampshire, just a short commute from London. With a strong focus on innovation and customer satisfaction, employees benefit from a collaborative work culture that encourages autonomy and professional growth. Joining SICPA means being part of a global leader in trust technologies, where your expertise will directly contribute to impactful projects and long-term partnerships.
