Embedded Intelligence Program Manager

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs by providing high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast‑growing working environment that gives employees exposure to high‑profile clients and challenges, and offers opportunities for career progression.

We are seeking an experienced Program Manager to join us in an embedded role within a professional services client’s security team. In this role you will direct a global team of GSOC and regionally focused analysts, manage the 24/7 intelligence analysis component of the GSOC, and collaborate closely with the client’s security leadership to deliver actionable intelligence and advice.

This is a hybrid role working Monday to Friday 9 a.m. – 5 p.m., with at least three days per week based at the client’s London office. The position may require occasional out‑of‑hours work during emergencies.

Essential Functions / Responsibilities

• Overall responsibility for the intelligence output of the GSOC and regional analysts, ensuring 24/7 coverage.
• Support the team’s delivery and continuous improvement of a global threat monitoring function through intelligence output.
• Build strong relationships with the client’s in‑house security leadership to understand business requirements and set objectives for improving service quality.
• Lead project and change management, adapting products and processes to meet business needs.
• Ensure quality assurance and refinement of analytical product suites that are timely, credible, and actionable.
• Coordinate with security verticals and managers to ensure effective liaison, communication, and operational alignment.
• Work with the client team to optimise processes and SOPs for delivering emergency notifications and assessments to internal customers.
• Maintain a good understanding of tools and platforms, ensuring the team utilises these to full capacity; conduct market research and analysis of tools and platforms.
• Facilitate the onboarding and off‑boarding of all Sibylline embedded analysts in coordination with client teams.
• Conduct routine approvals as line manager or 2‑up for all Sibylline embeds on the account, setting clear expectations for each individual.
• Respond to training and development needs of the analysts, coordinating with Sibylline’s in‑house team to provide resources.
• Identify opportunities for continual improvement in Sibylline’s delivery of premium staffing quality and client service, including responsiveness to new business requests.
• Assist with sharing information and expertise across the global Sibylline network.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Strong understanding of the consulting sector, especially in account development or program management in corporate security, investigations, intelligence, and/or risk management.
• Commercially astute, proactive, self‑confident, and willing to take responsibility for unfamiliar problems and challenges.
• Ability to prioritise, organise, delegate and follow up on tasks, with a focus on strategic intelligence, monitoring of trends, and horizon scanning.
• Excellent written and verbal presentation skills, with a strong intuition for client care and influencing senior stakeholders.
• Strong interpersonal skills and ability to forge positive relationships with external and internal stakeholders quickly.
• Passion for mentoring and developing others.
• Organised, methodical, and detail‑oriented in all aspects of work.
• Able to maintain discretion and confidentiality, managing sensitive client and employee issues.
• Excellent time management skills, with the ability to multitask and prioritise work.
• High level of competency with MS Office and Google Workspace tools.

Qualifications

• At least 5–7 plus years of relevant experience in private‑sector security, corporate intelligence and/or geopolitical analysis, with at least 3–5 years of management experience.
• Experience running an intelligence team, with a strong understanding of corporate risk management and reporting structures within large organisations.
• Bachelor’s degree in International Security, Intelligence, Risk, Geopolitics or related disciplines; Master’s degree preferred.
• Preferred foreign language skills.
• Preferred practical experience as an intelligence analyst or researcher in the corporate security sector.
• Preferred previous experience in a client‑facing role in a commercial setting.
• Preferred experience managing larger, globally distributed teams.
• Preferred experience with mass notification systems, e.g. Everbridge.
• Preferred experience supporting GSOC scheduling and shift work.