At a Glance
- Tasks: Support 24/7 global security operations and ensure safety through monitoring and incident response.
- Company: Join Sibylline, a leading consultancy in the security sector with a dynamic work culture.
- Benefits: Career progression opportunities, exposure to high-profile clients, and a supportive team environment.
- Other info: Flexible shifts in a fast-paced environment with excellent growth potential.
- Why this job: Build a career in physical security operations while making a real impact on safety.
- Qualifications: Customer service experience and a valid SIA CCTV licence preferred.
The predicted salary is between 24300 - 29700 £ per year.
Company Description
About Sibylline
Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs by providing high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high-profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees build their own personal profiles as well-regarded analysts within the broader industry.
Key attributes of Sibylline employees are:
- Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
- Excellent written and spoken English
- Clarity of thought and analytical flair
- Strong, demonstrable interest in security and intelligence
- The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
- Excellent attention to detail
Job Description
About the Role
We are looking for a Security Operator to join us in an embedded role to support the client’s 24/7 global security operations. You will support 24/7 physical security operations through alarm monitoring, access control administration, CCTV operations, incident documentation, dispatch coordination, and customer support activities. This role is ideal for candidates interested in building a career in physical security operations, emergency response coordination, and security technology management. As a Security Operator, you will help ensure the safety and security of personnel, facilities, visitors, and operations. This is an onsite role at the client’s London office. This role would require you to work 5x8-hour shifts, rotating early, late and night shifts, including weekends, with flexibility to cover gaps where required. Must provide a valid SIA CCTV (Public Space Surveillance) licence prior to commencing employment.
Essential Functions / Responsibilities
- Provide timely response to alarms, incidents, notifications, and requests for service.
- Monitor and manage access control, CCTV, alarm systems, and communications platforms.
- Perform badge creation, modification, deactivation, and access-management support.
- Receive, document, categorize, escalate, and close security incidents.
- Dispatch security personnel, facilities personnel, and emergency responders as required.
- Support emergency communications and incident notifications.
- Respond to Jira tickets, calls, emails, and other customer service requests.
- Maintain accurate records, reports, and audit trails.
- Participate in training, exercises, and continuous improvement initiatives.
Knowledge, Skills, and Abilities
- Excellent customer service, communication, and multitasking skills.
- Ability to assess information, follow procedures, and make sound decisions.
- Basic understanding of security operations, dispatch, access control, or CCTV systems preferred.
- Comfortable operating in a fast-paced 24/7 environment.
- Knowledge of Microsoft Office and security technology platforms preferred.
- A current SIA CCTV (Public Space Surveillance) licence.
Qualifications
- 1-3 years of customer service, operations, security, emergency response, or related experience preferred.
- Experience with Lenel, Milestone, Everbridge, Jira, or similar platforms preferred.
Additional Information
Interview Process
- Initial call with a member of our Talent Acquisition team
- Timed written assessment (arranged at a time that suits you) to test writing and analytical capability
- Panel interview with some of the team members and hiring managers at Sibylline
- Meet and Greet with the client
Research indicates that certain groups are less likely to apply for a position unless they meet every single requirement. If you feel you meet some of the requirements and can offer a unique perspective to this role, we strongly encourage you to apply—you might be the perfect fit we're looking for!
Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunity.
Embedded Security Operator in London employer: Sibylline Ltd
Sibylline is an exceptional employer that prioritises employee growth and a collaborative work culture, making it an ideal place for an Embedded Security Analyst. With a hybrid work model that allows for flexibility and a focus on cutting-edge AI developments, employees benefit from engaging directly with clients while honing their analytical skills in a supportive environment. The company's commitment to diversity and equal opportunity further enhances its appeal, ensuring a workplace where every voice is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Embedded Security Operator in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Embedded Security Operator. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Sibylline Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Embedded Security Operator candidates.
✨Directly Apply to Sibylline Ltd
Don’t forget to apply for the Embedded Security Operator role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Sibylline Ltd.
We think you need these skills to ace Embedded Security Operator in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Sibylline Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Sibylline Ltd.
How to prepare for a job interview at Sibylline Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Sibylline Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Sibylline Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Sibylline Ltd.
