At a Glance
- Tasks: Be the go-to person for customer enquiries and support senior management.
- Company: Join a leading financial services provider in the South West.
- Benefits: Enjoy a competitive salary, annual bonuses, and hybrid working options.
- Other info: Experience excellent career growth and fun company events!
- Why this job: Make a real difference while working with high net-worth individuals.
- Qualifications: Previous admin experience and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
We here at Siamo Recruitment are proud to be working with one of South West’s leading financial service providers. Due to continued success and an exciting re-structure, our client is looking to hire an Office Administrator. This is the perfect opportunity for an individual with financial services exposure looking to broaden their knowledge and see their work make a true difference.
As the Office Administrator, you will be working directly with the senior management team and Financial Advisors to deliver leading products across the UK. Within this role, it will offer you the chance to be the bond between all departments and work with high net-worth individuals where customer experience should be at the heart of what you do.
What does our client's benefits scheme include?
- Up to a 20% annual bonus scheme (performance based)
- Professional investment plans for relevant courses, exams and industry training materials
- 25 days annual leave entitlement + bank holidays (plus additional one each year and option to buy more/sell)
- Annual salary reviews
- Private medical insurance and life cover available
- Recruitment referrals bonus
- Hybrid working offering 2 days from home post probation
- Early finish Fridays, Christmas shutdowns, summer and winter events and additional time off on your birthday
- Free on-site parking
This Office Administrator role will hold the below responsibilities:
- Being first point of contact for the company's enquiries
- Managing a customer base updating on stages and resolving queries
- Booking of client meetings, webinars, travel and team events
- Attending meetings with advisors supporting and providing guidance where required
- Managing all post sign up administration
- Updating of customer records via CRM
- Management of enquiry emails and responses
The ideal candidate for this Office Administrator role will hold the below experience, skills and qualifications:
- Previous administrative experience is essential
- Previous experience dealing with customers via phone, email and face to face
- Previous experience within financial services is advantageous (banking, investment, insurance or wealth management)
- Microsoft Office proficient with exposure using CRMs and Zoom
- Excellent communication skills with the ability to converse with all levels
- Attentive with an eye for detail
- Full UK Driving License and Own Vehicle
Office Administrator - Financial Services in Salisbury employer: Siamo Recruitment a division of Siamo Group
Siamo Recruitment is an exceptional employer, offering a dynamic work environment within one of South West’s leading financial service providers. With a strong focus on employee growth, our client provides extensive benefits including a performance-based bonus scheme, professional development opportunities, and a supportive hybrid working model. The culture prioritises collaboration and customer experience, making it an ideal place for individuals looking to make a meaningful impact in the financial services sector.
Contact Details:
Siamo Recruitment a division of Siamo Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator - Financial Services in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for an Office Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they cater to high net-worth individuals. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with clients and senior management, being articulate and confident is key. Try mock interviews with friends or family to get comfortable with discussing your experience and how it aligns with the role.
✨Tip Number 4
Don't forget to apply through our website! We at StudySmarter make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're proactive and serious about landing that Office Administrator position.
We think you need these skills to ace Office Administrator - Financial Services in Salisbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Administrator role. Highlight any previous experience in financial services and administrative tasks, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Don’t forget to mention your customer service experience!
Show Off Your Communication Skills:Since you'll be dealing with high net-worth individuals and senior management, it’s crucial to demonstrate your excellent communication skills. Use clear and professional language throughout your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Siamo Recruitment a division of Siamo Group
✨Know Your Financial Services
Brush up on your knowledge of financial services before the interview. Understand key terms and concepts relevant to the role, as this will help you engage in meaningful conversations with the interviewers and demonstrate your genuine interest in the industry.
✨Showcase Your Administrative Skills
Prepare examples from your previous experience that highlight your administrative skills. Be ready to discuss how you've managed customer queries, organised meetings, or used CRM systems effectively. This will show that you can handle the responsibilities of the Office Administrator role.
✨Practice Your Communication
Since excellent communication is crucial for this position, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can converse comfortably with all levels of staff.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the company culture, team dynamics, or specific challenges the office faces. This not only shows your enthusiasm for the role but also helps you assess if the company is the right fit for you.
