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- Tasks: Support sales and design processes, managing customer journeys from enquiry to aftersales.
- Company: Leading design and manufacturing firm with a focus on bespoke solutions.
- Benefits: Hybrid working, 26 days leave, company bonuses, and a fun work environment.
- Why this job: Join a dynamic team and grow your career while making a real impact.
- Qualifications: Sales support experience, relationship-building skills, and knowledge of technical drawings.
- Other info: Enjoy regular company events and a relaxed atmosphere, including bringing your dog to work.
The predicted salary is between 30000 - 40000 £ per year.
We here at Siamo Recruitment are working in partnership with a leading design and manufacturing firm who are developing a new position within their business for a technically minded talent looking to manage an exciting and bespoke customer base. You, the sales and design support will take your customers through an exceptional customer journey designing their bespoke requests and seeing this process from initial enquiry through to aftersales customer management. Your role will be to close small and regular sales to meet our client's new product launch. You will partner with supply chain, design and installation teams becoming a key point of contact for internal and external relationships. Our client provides training, mentoring and a fluid career path for the individual looking to grow within a successful company.
Benefits:
- Hybrid working pattern (2 days from home)
- 26 days annual leave + public bank holidays
- Company bonus scheme
- Salary sacrifice EV scheme
- Company laptop and other facilities to work from home
- Parking onsite
- Bring your dog to work
- Regular company events
- Break and games room
Responsibilities:
- Develop and control the quote pipe/bank system
- Active quoting and account management of accounts
- Pursue enquiries, leads and quotations to ensure understanding, clarity and aim to secure a sale
- Building bespoke sales
- Chasing quotations for the external and internal Design team and advise the Design team of progress of individual quotations
- Post sale account management
- Process customer orders to the satisfaction of the customer and the company
- Liaise with the warehouse to ensure customer collections are coordinated
Qualifications:
- Previous sales support or account management experience would be essential
- A natural passion for relationship building
- Previous experience reading technical drawings through AutoCAD
- Previous customer service experience is essential
- Previous experience liaising with external and internal stakeholders
- Attentive and previous quoting experience
- Full UK Driving License due to rural location
Likeminded job titles: Sales Account Manager, Sales Support, Design Administrator, Sales Executive, Sales Support and Account Manager
Sales And Design Support employer: Siamo Recruitment a division of Siamo Group
Contact Detail:
Siamo Recruitment a division of Siamo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales And Design Support
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for interviews by practising common questions related to sales support and design. Think about how your past experiences align with the role and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Sales And Design Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Sales and Design Support. Highlight any relevant experience in sales support, account management, or customer service that aligns with what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for relationship building and your understanding of the design process. Let us know why you're excited about this opportunity!
Showcase Your Technical Skills: Since the role involves reading technical drawings, don’t forget to mention your experience with AutoCAD or similar tools. We want to see how you can bring your technical mind to our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Siamo Recruitment a division of Siamo Group
✨Know Your Product Inside Out
Make sure you understand the products and services offered by the company. Familiarise yourself with their design and manufacturing processes, as well as any recent product launches. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Relationship-Building Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in building and maintaining relationships. Think of specific examples where you successfully managed client expectations or resolved issues, as this will demonstrate your ability to connect with customers.
✨Prepare for Technical Questions
Given the requirement for reading technical drawings through AutoCAD, brush up on your technical knowledge. Be ready to discuss how you've used similar tools in the past and how you can apply that experience to support the design team effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company's approach to training and mentoring, or how they envision the sales and design support role evolving. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.