Join a busy, supportive contact centre team as a Customer Service Advisor, becoming the first point of contact for customer enquiries during a key busy period. Key Responsibilities: Handle inbound calls, emails and online enquiries. Resolve customer queries professionally and efficiently. Update customer records and internal systems accurately. Follow company procedures and maintain high service standards. Work towards call handling, quality and performance targets. Escalate more complex queries where necessary. Key Requirements: Previous customer service or contact centre experience. Confident telephone manner and strong communication skills. Good IT and administration skills. Ability to work in a fast-paced environment. Organised, reliable and customer-focused. If you enjoy helping people and thrive in a busy environment, we'd love to hear from you. Apply now
Customer Service Advisor in Prestatyn employer: Siamo Recruitment a division of Siamo Group
At Siamo Recruitment, we take pride in partnering with one of the South West's leading financial service providers, offering a dynamic work environment that fosters professional growth and development. As an Office Administrator, you'll enjoy a competitive benefits package, including a performance-based bonus scheme, generous annual leave, and opportunities for hybrid working, all while contributing to a culture that prioritises exceptional customer experience and collaboration across departments. Join us to make a meaningful impact in the financial services sector and enjoy unique perks like early finish Fridays and additional time off on your birthday.
Contact Details:
Siamo Recruitment a division of Siamo Group Recruitment Team
