At a Glance
- Tasks: Coordinate customer accounts and manage service schedules with a focus on communication.
- Company: Join a market leader known for innovation and reliability.
- Benefits: Flexible hours, annual bonus, 20 days holiday, and free on-site parking.
- Other info: Enjoy a supportive culture with opportunities for growth and autonomy.
- Why this job: Gain independence while developing valuable skills in a dynamic environment.
- Qualifications: Strong communication skills and ability to multitask effectively.
The predicted salary is between 25000 - 32000 £ per year.
We here at Siamo are thrilled to be partnered with a market leader known for its innovation and reliability. We are looking for an organised and detail-oriented individual who takes pride in their work and always strives to deliver a high standard. This role acts as a link between a variety of departments, therefore, strong communication skills and the ability to multitask effectively are essential. You will be a key point of contact for customers, managing their requirements and coordinating service visits and schedules accordingly. This varied role offers plenty of responsibility and will allow the right individual to gain independence and autonomy in managing their workload while developing valuable skills and experience.
What the client can offer:
- Flexible start and finish times, allowing up to two half-day flex periods per month
- Discretionary annual bonus scheme
- Opportunity for Christmas shut down
- 20 days holiday + 8 bank holidays
- Company Pension
- Paid Sick leave after 1 years service
- Free On-Site Parking
- Free tea
This Customer Account Coordinator role will have the following responsibilities:
- Organise and allocate workloads for service engineers accordingly
- Book all maintenance visits
- Log all customer interactions on the CRM system
- Manage customer requests and respond via email or telephone
- Schedule maintenance visits for due or overdue work
- Manage engineer holidays
Customer Account Coordinator employer: Siamo Recruitment a division of Siamo Group
At Siamo, we pride ourselves on fostering a supportive and dynamic work environment where innovation meets reliability. As a Customer Account Coordinator, you will enjoy flexible working hours, a generous holiday allowance, and opportunities for professional growth, all while being part of a team that values communication and collaboration. Our commitment to employee well-being is evident through our discretionary bonus scheme and additional perks like free on-site parking and refreshments, making Siamo an exceptional place to build your career.
Contact Details:
Siamo Recruitment a division of Siamo Group Recruitment Team
