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- Tasks: Assist customers with inquiries via phone and face-to-face, providing top-notch service.
- Company: Join Siamo Recruitment, a dynamic division of Siamo Group.
- Benefits: Permanent role with competitive pay and supportive work environment.
- Other info: Opportunity to grow in a friendly and professional setting.
- Why this job: Make a difference in customer experiences while using your Welsh language skills.
- Qualifications: Fluency in Welsh and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Siamo Recruitment, a division of Siamo Group, is seeking a fluent Welsh speaking Customer Service Advisor for a permanent role in Abergele. The candidate will handle customer inquiries via phone and face-to-face, ensuring professional and customer-focused service.
Responsibilities include:
- Responding to queries
- Providing advice
- Supporting office operations
- Managing correspondence
A key requirement is fluency in Welsh to support the customer base effectively.
Welsh-Speaking Frontline Customer Experience Advisor in Conwy employer: Siamo Recruitment a division of Siamo Group
Contact Detail:
Siamo Recruitment a division of Siamo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welsh-Speaking Frontline Customer Experience Advisor in Conwy
✨Tip Number 1
Make sure you brush up on your Welsh language skills! Since this role requires fluency, practice speaking and listening to ensure you're ready to impress during the interview.
✨Tip Number 2
Prepare for common customer service scenarios. Think about how you'd handle tricky inquiries or complaints, and be ready to showcase your problem-solving skills when it counts.
✨Tip Number 3
Show your passion for customer service! During interviews, share examples of how you've gone above and beyond for customers in the past. We want to see that you genuinely care about providing a top-notch experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Welsh-Speaking Frontline Customer Experience Advisor in Conwy
Some tips for your application 🫡
Show Off Your Welsh Skills: Since this role requires fluency in Welsh, make sure to highlight your language skills right at the start of your application. We want to see how you can connect with our customers in their native tongue!
Tailor Your Experience: When you're writing about your previous roles, focus on experiences that showcase your customer service skills. We love seeing how you've handled inquiries and provided support in the past, so make it relevant to what we do!
Be Professional Yet Personable: While we appreciate a professional tone, don’t be afraid to let your personality shine through. We’re all about creating a friendly atmosphere, so show us how you can bring that vibe to your written application.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Siamo Recruitment a division of Siamo Group
✨Brush Up on Your Welsh
Since fluency in Welsh is a key requirement, make sure you’re comfortable speaking it in a professional context. Practise common customer service phrases and responses to ensure you can communicate effectively during the interview.
✨Know the Company Inside Out
Research Siamo Recruitment and understand their values and mission. This will help you tailor your answers to show how you align with their goals and demonstrate your enthusiasm for the role.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might face. Prepare examples from your past experiences where you successfully resolved issues or provided exceptional service, especially in a bilingual context.
✨Showcase Your People Skills
As a Customer Experience Advisor, your ability to connect with customers is crucial. Be ready to discuss how you build rapport and handle difficult conversations, highlighting your empathy and problem-solving skills.