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- Tasks: Manage customer requests, track deadlines, and support sales and service teams.
- Company: Friendly and supportive company with over 25 years of international experience.
- Benefits: Competitive salary, fixed-term contract, and a collaborative work environment.
- Other info: Monday to Friday role with a focus on customer satisfaction.
- Why this job: Join a leader in the field and gain valuable administrative experience.
- Qualifications: Strong organisational skills and ability to work in a team.
The predicted salary is between 26000 - 26500 £ per year.
A fantastic opportunity for an Administrator to work for a friendly and supportive company based in Leicestershire, LE9. This company boasts over 25 years experience delivering their services internationally and are leaders in their field.
The role will involve overseeing the company inbox and managing the requests for quotations and information and forwarding any other emails to the appropriate member of the team. You will track and meet required customer deadlines while ensuring the CRM system and project folders are updated and information is archived when required.
Other duties involve processing sales orders, warranty documents, and overseeing the handover of the sales to the service and after sales teams, and collaborating with and assisting colleagues with sales, finance, production, logistics, service, and aftersales.
Days/Hours of Work: Monday - Friday 09:00am - 17:00pm
Role Responsibilities:
- Manage incoming requests for quotations and information working alongside the technical sales engineers.
- Overseeing the common inbox and distributing emails as required.
- Tracking and meeting customer deadlines.
- Updating the CRM system and project folders.
Service Administrator in Leicester employer: Siamo Group
Contact Detail:
Siamo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other applicants.
We think you need these skills to ace Service Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Administrator role. Highlight relevant experience and skills that match the job description, like managing inboxes and working with CRM systems. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed customer requests or collaborated with teams in the past. Let us know what makes you tick!
Showcase Your Attention to Detail: As a Service Administrator, attention to detail is key. In your application, mention any experiences where you've had to track deadlines or manage multiple tasks. We love candidates who can keep things organised and efficient!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Siamo Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator. Familiarise yourself with managing inboxes, processing sales orders, and updating CRM systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since the role involves tracking customer deadlines and managing requests, be prepared to discuss your organisational strategies. Share specific examples from your past experiences where you successfully managed multiple tasks or projects, highlighting how you kept everything on track.
✨Demonstrate Team Collaboration
This position requires working closely with various teams, so be ready to talk about your teamwork skills. Think of instances where you collaborated with others, especially in a service or administrative capacity, and how you contributed to achieving common goals.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.