Customer Service Assistant in Cirencester
Customer Service Assistant

Customer Service Assistant in Cirencester

Cirencester Entry level 11 - 12 £ / hour (est.) No home office possible
Siamo Group

At a Glance

  • Tasks: Be the face of the business and deliver exceptional customer service.
  • Company: Thriving paint supplier in Cirencester with a friendly team.
  • Benefits: Competitive pay, holiday allowance, pension scheme, and free parking.
  • Why this job: Join a dynamic team and learn about the paint industry while helping customers.
  • Qualifications: Retail experience and a friendly, approachable attitude.
  • Other info: Monday to Friday working pattern with on-the-job training.

The predicted salary is between 11 - 12 £ per hour.

Siamo Recruitment have partnered with a small thriving paint supplier based in Cirencester who are looking to expand their team to help continue their success in the Southwest. They are seeking a proactive Customer Service Assistant to join them within their unit and be the face of the business to provide an exceptional customer experience. This is an exciting opportunity for an individual with a retail background who wants to learn about an industry. If you have a friendly, approachable demeanour, then we want to hear from you.

The benefits of joining our client:

  • Competitive hourly pay
  • Holiday allowance
  • Company Pension Scheme
  • Free onsite parking
  • Monday - Friday working pattern
  • Training on the job

The Customer Service Assistant role has the following responsibilities:

  • Be the face of the business and provide excellent customer service to all customers
  • Provide knowledgeable services and information about their products to customers
  • Operate the till and handle customer transactions
  • Mix and tint paint accurately and to customers' requirements/specifications
  • Log customer orders through the system
  • Follow all health and safety procedures and handle all equipment properly

The ideal candidate for the Customer Service Assistant role will have:

  • Strong customer service skills

Customer Service Assistant in Cirencester employer: Siamo Group

Join a small yet thriving paint supplier in Cirencester, where you will be part of a close-knit team dedicated to delivering exceptional customer service. With competitive pay, a supportive work culture, and opportunities for on-the-job training, this role offers a unique chance to grow within the industry while enjoying a Monday to Friday working pattern and free onsite parking. If you are friendly and eager to learn, this is the perfect environment for you to thrive and make a meaningful impact.
Siamo Group

Contact Detail:

Siamo Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant in Cirencester

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on the paint supplier. Understand their products and values so you can show them you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or provide product information. Role-playing these situations can help you feel more confident during the real deal.

✨Tip Number 3

Dress the part! Since you'll be the face of the business, make sure you present yourself well. A smart, approachable appearance can make a great first impression on both the interviewers and future customers.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're keen on joining us and helps you stand out from the crowd.

We think you need these skills to ace Customer Service Assistant in Cirencester

Customer Service
Retail Experience
Product Knowledge
Till Operation
Transaction Handling
Paint Mixing and Tinting
Order Logging
Health and Safety Compliance
Communication Skills
Approachability
Proactivity
Teamwork

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!

Tailor Your Experience: Make sure to highlight any relevant retail experience you have. We’re looking for someone who can provide exceptional customer service, so share examples of how you've done this in the past.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Siamo Group

✨Know the Company

Before your interview, take some time to research the paint supplier. Understand their products, values, and what makes them unique in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

Since the role is all about providing exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handled difficult situations and what you learned from them.

✨Practice Mixing Paint

If you have the chance, practice mixing and tinting paint before the interview. Being able to demonstrate your understanding of this process can set you apart from other candidates. It shows that you're proactive and willing to learn about the specifics of the job.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with, the training process, or how success is measured in the role. Asking insightful questions shows that you're engaged and serious about the position.

Customer Service Assistant in Cirencester
Siamo Group
Location: Cirencester

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