At a Glance
- Tasks: Provide essential admin support to the Technical department and ensure top-notch customer service.
- Company: Join a dynamic team in Swadlincote, Derbyshire, focused on innovation and safety.
- Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for growth.
- Other info: Work Monday to Friday with flexible hours and a focus on teamwork.
- Why this job: Be part of a team that values safety and customer satisfaction while developing your skills.
- Qualifications: Experience in administration and strong communication skills are a must.
Our Client in Swadlincote, Derbyshire is looking for an experienced Administrator within their Technical Department Responsible for providing accurate and efficient administration support to the Technical department. Key Responsibilities/Duties: Hours 40 per week Monday - Friday / 08:00-16:30 or 08:30-17:00 Always promote Health & Safety in the workplace, displaying excellent personal safety and challenging others when unsafe behaviour is observed. This extends to ensuring all reports are aware of and behave in accordance with the company Health & Safety guidelines Answer Technical calls and pass to relevant Engineer as required Provide support in monitoring email enquiries, print and pass to relevant engineer Data Entry of schedules specified by the engineers from plans and Bill of quantities, ensuring that we maintain and uphold the specified turnaround times and operational efficiency. Log new enquiries onto internal quoting system Upon completion of quote, log out date and mark as complete on all relevant systems. Ensure all required information sent back to the customer. File quotes on a daily basis in archives Ensure technical maintains an effective and competitive scheduling and special lintels pricing policy compare against competitors Improve response time on requests for information as directed by your line manager. Complete internal purchasing/paperwork for lightweight brick slips including ordering materials required for manufacturing. Follow up with customer all specials and value added products quoted. Run reports as required by Team Leaders or Technical Manager Read workings drawings once training is provided. Maintain the highest level of customer service, ensuring all quotes are returned within the agreed timescales. Undertake routine administrative tasks Provide technical support to engineers. Answer customer and in-house queries by utilising product knowledge Provide comparisons for internal and external customers using product knowledge. Provide pricing quotes for external and in-house customers. Provide support to other departments when required Ensure effective department and cross departmental communication at all times. Instil and maintain a customer service culture where the customer always comes first. This includes customer service culture for our internal and external customers. To carry out other tasks as deemed necessary, that are within the job holder's capability. TPBN1_UKTJ
Technical Administrator - Swadlincote employer: Siamo Group Ltd
Join a leading logistics provider that values its employees and offers a supportive work culture. With competitive pay, opportunities for permanent positions, and a commitment to employee growth, this role as an HGV Class 2 Driver provides not just a job, but a pathway to a rewarding career. Enjoy the benefits of a stable Monday to Friday schedule, with the assurance of being paid for a full shift even if you finish early, making it an ideal workplace for those seeking meaningful employment.
