Join a busy, supportive contact centre team as a Customer Service Advisor, becoming the first point of contact for customer enquiries during a key busy period. Key Responsibilities: Handle inbound calls, emails and online enquiries. Resolve customer queries professionally and efficiently. Update customer records and internal systems accurately. Follow company procedures and maintain high service standards. Work towards call handling, quality and performance targets. Escalate more complex queries where necessary. Key Requirements: Previous customer service or contact centre experience. Confident telephone manner and strong communication skills. Good IT and administration skills. Ability to work in a fast-paced environment. Organised, reliable and customer-focused. If you enjoy helping people and thrive in a busy environment, we'd love to hear from you. Apply now!
Customer Service Advisor in Prestatyn employer: Siamo Group Ltd
Siamo Recruitment offers an exceptional work environment for Transport Administrators at our prestigious client's site in Corby, NN18. With a focus on employee well-being, we provide long-term employment opportunities, generous holiday allowances, and access to a comprehensive benefits platform that includes free healthcare and financial advice. Our supportive culture encourages growth and recognition, making it a rewarding place to build your career.
