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- Tasks: Support sales and design processes, managing customer journeys from enquiry to aftersales.
- Company: Leading design and manufacturing firm with a focus on innovation.
- Benefits: Hybrid working, 26 days leave, company bonuses, and a fun work environment.
- Why this job: Join a dynamic team and grow your career while making a real impact.
- Qualifications: Sales support experience, relationship-building skills, and technical drawing knowledge.
- Other info: Enjoy regular company events and a break room with games.
The predicted salary is between 30000 - 40000 £ per year.
We here at Siamo Recruitment are working in partnership with a leading design and manufacturing firm who are developing a new position within their business for a technically minded talent looking to manage an exciting and bespoke customer base. You, the sales and design support, will take your customers through an exceptional customer journey designing their bespoke requests and seeing this process from initial enquiry through to aftersales customer management. Your role will be to close small and regular sales to meet our client's new product launch. You will partner with supply chain, design and installation teams becoming a key point of contact for internal and external relationships. Our client provides training, mentoring and a fluid career path for the individual looking to grow within a successful company.
What benefits do our clients offer?
- Hybrid working pattern (2 days from home)
- 26 days annual leave + public bank holidays
- Company bonus scheme
- Salary sacrifice EV scheme
- Company laptop and other facilities to work from home
- Parking onsite
- Bring your dog to work
- Regular company events
- Break and games room
As the Sales and Design Support role will hold the following responsibilities:
- Develop and control the quote pipe/bank system
- Active quoting and account management of accounts
- Pursue enquiries, leads and quotations to ensure understanding, clarity and aim to secure a sale
- Building bespoke sales
- Chasing quotations for the external and internal Design team and advise the Design team of progress of individual quotations
- Post sale account management
- Process customer orders to the satisfaction of the customer and the company
- Liaise with the warehouse to ensure customer collections are coordinated
The ideal candidate for this Sales and Design Support role will have:
- Previous sales support or account management experience would be essential
- A natural passion for relationship building
- Previous experience reading technical drawings through AutoCAD
- Previous customer service experience is essential
- Previous experience liaising with external and internal stakeholders
- Attentive and previous quoting experience
- Full UK Driving License due to rural location
Likeminded job titles: Sales Account Manager, Sales Support, Design Administrator, Sales Executive, Sales Support and Account Manager.
Sales and Design Support in Cirencester employer: Siamo Group Ltd
Contact Detail:
Siamo Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Design Support in Cirencester
✨Tip Number 1
Network like a pro! Reach out to your connections in the design and manufacturing industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and their products thoroughly. Think about how your skills in sales support and account management can help them achieve their goals. We want you to shine and show them why you’re the perfect fit for their team!
✨Tip Number 3
Showcase your passion for customer service! During interviews or networking chats, share examples of how you’ve gone above and beyond for customers in the past. We love to see candidates who genuinely care about creating exceptional customer journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you who are ready to take on exciting roles in sales and design support.
We think you need these skills to ace Sales and Design Support in Cirencester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales and Design Support role. Highlight your previous sales support or account management experience, and don’t forget to mention any technical drawing skills you have. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about relationship building and how your experience aligns with our needs. Keep it engaging and personal – we love getting to know the real you!
Showcase Your Skills: In your application, make sure to highlight your customer service experience and any relevant quoting experience. We’re looking for someone who can manage enquiries and build bespoke sales, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Siamo Group Ltd
✨Know Your Product Inside Out
Make sure you understand the products and services offered by the company. Familiarise yourself with their design and manufacturing processes, as well as any recent projects or launches. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Relationship-Building Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in building and maintaining relationships. Share specific examples of how you've successfully managed client accounts or resolved issues, highlighting your communication skills and customer service experience.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of reading technical drawings and using AutoCAD. Be ready to discuss how you've applied these skills in past roles, and consider bringing a portfolio of relevant work to demonstrate your capabilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.