At a Glance
- Tasks: Support sales by processing orders and managing customer enquiries efficiently.
- Company: Established manufacturing business in the North East with a strong reputation.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team where your contributions make a real difference.
- Why this job: Be the vital link between customers and teams, ensuring smooth order processing.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting for a Sales Administrator to join a well-established manufacturing business in the North East. This is a key support role within the Sales function, acting as a vital link between customers, sales, production, logistics, and finance teams to ensure smooth and efficient order processing and outstanding customer service.
Key Responsibilities
- Process customer orders accurately and efficiently within ERP/MRP systems
- Create quotations, order acknowledgements, and customer correspondence
- Maintain accurate customer records, databases, and sales documentation
- Act as the first point of contact for customer enquiries, responding to queries on orders, pricing, delivery, and product information
- Monitor order progress from receipt through to delivery, providing updates and proactively managing delays
- Liaise with Production, Planning, Purchasing, and Logistics to ensure timely fulfilment
- Support the Sales Team with reporting, KPI data, tenders, presentations, and contract administration
- Assist with pricing updates, product information management, and coordination of samples and marketing materials
- Ensure compliance with company procedures, quality standards, and data protection requirements
Sales Administrator in Stockton-on-Tees employer: SI Recruitment
Join a well-established manufacturing business in the North East, where we prioritise employee growth and development within a supportive work culture. As a Sales Administrator, you will benefit from a collaborative environment that values your contributions, offers comprehensive training, and provides opportunities for career advancement while ensuring a healthy work-life balance.
