Admin Coordinator in Richmond

We are recruiting for a Admin Coordinator to join a growing organisation in Catterick, North Yorkshire. This varied role combines client relationship management and administration. You will manage a portfolio of clients, understand their training requirements and coordinate high-quality training solutions.
Working closely with clients, trainers and awarding organisations, you will ensure training is delivered efficiently while identifying opportunities to improve services and support business growth.
Key Responsibilities:
Manage allocated client accounts, acting as the main point of contact for training enquiries and ongoing support
Build and maintain relationships with clients, instructors, assessors, awarding organisations and other stakeholders
Identify and coordinate training solutions that meet client requirements
Manage training bookings, scheduling and administration, ensuring accuracy and compliance
Maintain accurate records and documentation across company systems
Communicate professionally, providing clear information and updates to clients and colleagues
Identify opportunities to promote services and support business development
Resolve issues and contribute to continuous improvement and high service standards
Key Skills & Experience:
Experience coordinating training programmes or qualifications within a compliance-driven environment would be desirable
Business Administration, Customer Service or Learning & Development qualifications would be advantageous
Strong organisational, administrative and coordination skills
Ability to manage multiple tasks and meet deadlines
Experience in customer service,