We are working exclusively with a successful and well-established estate agency to recruit an experienced Office Manager for their Colburn branch. This is a fantastic opportunity for a driven and organised individual with a background in estate agency who is ready to take the next step into a leadership role.
The successful candidate will have a strong understanding of the property sales process and be confident in managing a branch team, whilst delivering exceptional service to clients throughout their property journey.
Key Responsibilities Include:
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Providing day-to-day leadership to the branch team, maintaining high standards and a collaborative working environment
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Overseeing daily operations to ensure an efficient and positive client experience
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Managing a portfolio of residential properties from instruction to completion
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Conducting market appraisals using local knowledge and professional insight to secure new business
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Supporting sales performance through effective lead generation, negotiation, and management of the sales pipeline
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Building long-term relationships with clients and guiding them through each stage of the process
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Monitoring branch KPIs and contributing to business planning and reviews
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Coaching and supporting the team in their professional development
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Working closely with internal teams across marketing, sales progression, and administration to ensure a smooth, joined-up service
What We’re Looking For:
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Previous experience working within an estate agency is essential, ideally with some team leadership or management experience
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NAEA qualification is preferred, although we will consider candidates willing to complete this within six months
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Strong communication and interpersonal skills, with a confident and professional approach
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Excellent organisational skills and attention to detail
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A proactive attitude to decision-making, task management, and problem solving
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Comfortable using CRM software and Microsoft Office
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Full UK driving licence and access to your own vehicle
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Good knowledge of the local area and a genuine interest in the property sector
This is a great opportunity for someone who is passionate about property and ready to lead a team within a growing business.
