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- Tasks: Support customers with orders and queries while assisting the sales and warehouse teams.
- Company: A growing family-run business in Northallerton with a supportive culture.
- Benefits: Training provided, flexible work environment, and opportunities for skill development.
- Other info: Monday to Friday hours with a focus on teamwork and personal growth.
- Why this job: Join a dynamic team and enhance your skills in a friendly atmosphere.
- Qualifications: Experience in admin or customer service, strong IT skills, and great communication.
The predicted salary is between 24000 - 30000 £ per year.
Our client, a well established and growing family run business based in Northallerton, is looking to recruit a Warehouse Sales Administrator to join their team. You will act as a key point of contact for customers, supporting with enquiries, orders and deliveries, whilst also providing administrative support to both the sales and warehouse teams. This is a great opportunity to build on your existing skills, with training and ongoing support provided.
Key Responsibilities
- Processing customer orders received via email and telephone
- Acting as a point of contact for customer queries relating to products, orders and deliveries
- Supporting the wider team with product knowledge and information
- Ordering stock for both customer orders and general warehouse requirements
- Chasing outstanding customer and supplier orders
- Booking in deliveries and updating records using internal systems
- Assisting the warehouse team with processing deliveries when required
- Checking accuracy of orders, invoices and data
- Liaising with suppliers to resolve any discrepancies
- Maintaining and updating customer and sales records
- Contacting customers to obtain missing information or respond to queries
- Communicating customer feedback internally to support service improvements
- Liaising with logistics to ensure deliveries are completed on time
- Ordering warehouse supplies as needed
- Providing general administrative support across departments
- Supporting efficient and accurate stock movement processes
- Carrying out additional duties in line with business needs
Skills and Experience
- Previous experience in an administrative or customer service role
- Strong IT skills, including Microsoft Office
- Knowledge of Sage would be beneficial, although full training will be provided
- Excellent attention to detail and organisational skills
- Confident communication skills, both written and verbal
- Ability to manage multiple tasks and priorities
- A proactive and flexible approach to work
- Comfortable working both independently and as part of a team
Working Hours
Monday to Friday, 8.30am to 5.00pm
For more information or to discuss the role further, please get in touch with our Northallerton office.
Sales Coordinator - Central Sales Office in Northallerton employer: SI Recruitment
Contact Detail:
SI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator - Central Sales Office in Northallerton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Sales Coordinator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their products and services so you can show off your knowledge and enthusiasm during the chat. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice common interview questions and answers with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Sales Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Coordinator - Central Sales Office in Northallerton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight your previous experience in administrative or customer service roles, and don’t forget to mention any relevant IT skills, especially if you’ve used Microsoft Office or Sage.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the team. Mention your attention to detail and organisational skills, and how they’ll help you manage multiple tasks effectively.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure to showcase your confident written and verbal skills. Whether it’s in your CV or cover letter, let us see how you can engage with customers and colleagues alike!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at SI Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service and administrative tasks, as these are crucial for the Sales Coordinator position. Practice your responses to questions like 'How do you handle customer complaints?' or 'Can you describe your experience with order processing?' This will help you articulate your skills effectively during the interview.
✨Showcase Your IT Skills
Since strong IT skills are essential for this role, be ready to discuss your proficiency with Microsoft Office and any experience with Sage. If you have examples of how you've used these tools to improve efficiency or accuracy in past roles, share those stories to demonstrate your capabilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if the company is the right fit for you.