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- Tasks: Support daily office operations and provide top-notch customer service.
- Company: Family-run business with a friendly and supportive atmosphere.
- Benefits: Competitive pay, flexible hours, and a chance to grow your skills.
- Why this job: Be the heartbeat of the business and make a real difference every day.
- Qualifications: Experience in admin or customer service, strong organisational skills.
- Other info: Join a dynamic team where your contributions truly matter.
The predicted salary is between 24000 - 36000 £ per year.
A well established, family run business is looking to recruit a reliable and organised Administrator to support the day to day running of the office. This role sits at the heart of the business and will suit someone who enjoys customer contact, multitasking and keeping projects running smoothly from start to finish.
Key Responsibilities- Acting as the first point of contact for customers via the phone and email
- Providing a high standard of customer service throughout the full customer journey
- Liaising with contractors to coordinate works and manage contracts
- Ordering bathroom parts and materials, ensuring accuracy and timely delivery
- Preparing and sending quotes to customers
- Checking deliveries against orders and resolving any discrepancies
- Reviewing plans and schedules to ensure works are correctly planned and aligned
- Keeping systems and records up to date
- Checking in with customers during and upon completion of works to ensure satisfaction
- Supporting the wider team with general administrative duties as required
- Previous experience in an administrative or customer service role
- Confident and professional telephone manner
- Strong organisational skills with excellent attention to detail
- Ability to manage multiple tasks and priorities effectively
- Comfortable liaising with customers, contractors and suppliers
- Good IT skills including email and basic office systems
- A proactive and dependable approach to work
- Friendly and approachable
- Calm under pressure
- Solutions focused mindset
- Able to work well independently and as part of a team
Administrator in Northallerton employer: Si Recruitment
Contact Detail:
Si Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Northallerton
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves a lot of customer contact, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Be ready to showcase your organisational skills. Prepare to discuss how you manage multiple tasks and priorities effectively. Maybe even bring a few examples of how you've kept projects running smoothly in the past!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Administrator in Northallerton
Some tips for your application 🫡
Show Off Your Organisational Skills: When you're writing your application, make sure to highlight your organisational skills. We want to see how you keep things running smoothly, so share examples of how you've managed multiple tasks or projects in the past.
Customer Service is Key: Since this role involves a lot of customer contact, don’t forget to showcase your customer service experience. Tell us about times when you went above and beyond to ensure customer satisfaction – we love hearing those stories!
Be Detail-Oriented: Attention to detail is crucial for this position. In your application, mention specific instances where your keen eye for detail made a difference, whether it was checking orders or preparing quotes. It’ll show us you’re the right fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Si Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the family-run business. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer contact, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to ensure customer satisfaction. This will demonstrate your ability to provide a high standard of service throughout the customer journey.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills and the ability to multitask. Be ready to share how you've managed multiple projects or tasks in the past. Use examples that highlight your attention to detail and how you keep everything running smoothly, even under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be handling, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
