At a Glance
- Tasks: Manage product pricing and support buying, sales, and finance teams.
- Company: Join a well-established business in Peterlee with a supportive team.
- Benefits: Full training, friendly environment, and great perks like a pension scheme.
- Other info: Permanent, full-time position with excellent career growth opportunities.
- Why this job: Develop your skills in a varied role while making valuable contributions.
- Qualifications: Experience in administration or customer service and strong organisational skills.
The predicted salary is between 22000 - 28000 £ per year.
We are working with a client to recruit a Pricing Coordinator to join their busy team in Peterlee. This is a varied administrative role that includes managing and maintaining product pricing while supporting the buying, sales and finance teams. Working closely alongside an experienced colleague with over 15 years' service, you will receive full training and support, making this an excellent opportunity for someone with strong administration and customer service experience who is keen to develop within a well-established business.
Responsibilities
- Process and manage pricing requests accurately and efficiently.
- Maintain and update internal systems with a high level of accuracy.
- Support the Promotions Coordinator with promotional activity.
- Complete general administrative and housekeeping tasks to support the department.
- Support the wider Commercial Team with day-to-day administrative duties.
- Build positive working relationships with both customers and colleagues.
Key Skills and Experience
- Previous experience in an administration, customer service, sales support or account management role.
- Excellent organisational skills with the ability to manage multiple tasks.
- Strong attention to detail and a high level of accuracy.
- Confidence using computer systems and the ability to learn new software quickly.
- Excellent written and verbal communication skills.
- A proactive and positive attitude with strong problem-solving abilities.
- The ability to work effectively as part of a team while managing your own workload.
Benefits
- Full training and ongoing support from an experienced team member.
- A varied role combining administration, pricing and customer service.
- Opportunity to develop within a successful and growing business.
- Friendly and supportive working environment.
- Permanent, full-time position based in Peterlee.
- Employee Assistance Program.
- Salary Sacrifice Pension Scheme.
- Medicash.
- Cycle to Work Scheme.
- Death in Service Benefit.
- Holidays: 20 days plus 8 Bank Holidays.
- Working Hours: 40 hours per week, Monday to Friday, 8:30am - 5:00pm.
Locations
Pricing Coordinator in North East, Peterlee employer: SI Recruitment
Join a well-established business in Peterlee as a Pricing Coordinator, where you will benefit from full training and support in a friendly and collaborative environment. With opportunities for personal and professional growth, you will play a key role in managing product pricing while enjoying a comprehensive benefits package, including a salary sacrifice pension scheme and an Employee Assistance Program. This is an excellent opportunity for those looking to develop their skills within a supportive team dedicated to success.
StudySmarter Expert Advice🤫
We think this is how you could land Pricing Coordinator in North East, Peterlee
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at SI Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like SI Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Pricing Coordinator in North East, Peterlee
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to SI Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at SI Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at SI Recruitment!
How to prepare for a job interview at SI Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
