At a Glance
- Tasks: Process customer orders and provide top-notch support in a fast-paced environment.
- Company: Established manufacturing business in Middlesbrough with a supportive team culture.
- Benefits: Full-time, permanent role with training and long-term career opportunities.
- Other info: Build positive relationships with customers and internal teams while thriving in a busy environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong admin and customer service skills; experience in sales or office admin is a plus.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting on behalf of a well-established manufacturing business in Middlesbrough who is looking for a Sales Administrator to join their busy and supportive team. This is an excellent opportunity for someone with strong administrative and customer service skills who enjoys working in a fast-paced environment and providing a high level of support to customers and internal departments alike.
The successful candidate will play a key role in ensuring customer orders are processed accurately and efficiently from initial order through to despatch and invoicing.
Key Responsibilities- Processing customer sales orders using the company’s order processing system, ensuring all customer details, quantities, pricing and delivery instructions are accurate.
- Allocating stock and coordinating production job feeds against customer orders.
- Preparing and issuing order acknowledgements and advising customers of estimated despatch dates.
- Producing customer invoices accurately and in a timely manner.
- Coordinating couriers and freight forwarders for customer despatches and preparing associated despatch documentation.
- Preparing export documentation where required.
- Maintaining accurate document control and filing systems.
- Handling customer enquiries relating to order progress, stock availability and pricing both via telephone and email.
- Supporting general office administration and reception duties including answering calls, managing emails, filing, photocopying and post distribution.
- Building and maintaining positive working relationships with customers, suppliers, freight forwarders and internal teams.
- Previous experience within a customer service, sales administration or office administration role.
- Strong communication skills, both written and verbal.
- Excellent attention to detail and organisational skills.
- Confident using computer systems and order processing software.
- Ability to prioritise workload and work effectively within a busy team environment.
- Professional and customer-focused approach.
- Experience within a manufacturing or distribution environment would be advantageous but is not essential.
- Full-time, permanent position.
- Supportive team environment with long-term career opportunities.
- Training provided where required.
Sales Administrator in Middlesbrough employer: SI Recruitment
Join a well-established manufacturing business in Middlesbrough, where you will thrive in a supportive team environment that values your administrative and customer service skills. With a focus on employee growth and development, this role offers long-term career opportunities and comprehensive training, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their sales process and think about how your skills can help streamline their operations. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice common interview questions, especially those related to customer service and administration. Be ready to share examples of how you've handled challenging situations in the past. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Administrator in Middlesbrough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your administrative and customer service skills, and don’t forget to mention any experience with order processing systems. We want to see how you fit into our fast-paced environment!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've handled customer orders or supported a busy team in the past. We love a good story!
Show Off Your Attention to Detail:In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on, just like we do with our customer orders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about our company culture while you’re at it!
How to prepare for a job interview at SI Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the manufacturing business. Understand their products, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle enquiries and maintain positive relationships.
✨Demonstrate Attention to Detail
As a Sales Administrator, accuracy is key. During the interview, highlight instances where your attention to detail made a difference. You could mention how you ensured error-free order processing or maintained organised filing systems. This will reassure them that you can handle the responsibilities of the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
