At a Glance
- Tasks: Manage customer cases and ensure smooth workflows in a fast-paced environment.
- Company: A growing, market-leading business focused on exceptional customer experience.
- Benefits: £25,600 salary, OTE of £30,000, 32 days leave, and monthly wellbeing budget.
- Other info: Great career progression opportunities and regular team events.
- Why this job: Join a dynamic team where your contributions are recognised and rewarded.
- Qualifications: Organised, proactive, and confident in customer communication.
The predicted salary is between 25600 - 30000 £ per year.
Our client is a growing, market-leading business that prides itself on delivering an exceptional customer experience. Following continued success and ambitious growth plans, they are looking to expand their Operations team with the addition of a driven, organised and customer-focused individual. If you enjoy working in a fast-moving environment, love seeing tasks through to completion, and want to be recognised and rewarded for your contribution, this could be the opportunity for you.
Responsibilities:
- Managing cases from approval through to completion while maintaining pace and attention to detail
- Handling multiple priorities and keeping workflows moving efficiently
- Coordinating between customers, colleagues and external partners to meet deadlines
- Delivering clear, proactive communication throughout the customer journey
- Identifying and resolving issues quickly to minimise delays
- Building strong relationships and maintaining excellent service standards
- Ensuring processes are followed accurately and compliantly
- Supporting inbound enquiries and managing requests effectively
About You
You’ll likely be someone who:
- Thrives in a busy, fast-paced operational environment
- Is organised, proactive and motivated by completing deals
- Feels confident speaking with customers and taking ownership
- Can manage volume while maintaining attention to detail
- Has a competitive edge but enjoys working collaboratively
- Brings energy, resilience and a positive attitude to the team
What’s on Offer
- £25,600 basic salary with realistic OTE of £30,000
- Excellent commission and incentive opportunities
- 32 days annual leave including bank holidays, increasing with service
- Monthly wellbeing budget
- Ongoing training and career development
- Regular team events, recognition and social activities
- Death in Service benefit
- Clear opportunity for progression as the business continues to grow
Locations
Sales Support Administrator in Knaresborough, Yorkshire employer: SI Recruitment
Our client is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those who thrive in fast-paced environments. With a strong focus on employee growth, they offer ongoing training, generous annual leave, and a monthly wellbeing budget, ensuring that team members feel valued and motivated. As the company continues to expand, there are clear opportunities for career progression, making it an ideal place for individuals looking to make a meaningful impact while being rewarded for their contributions.
