At a Glance
- Tasks: Manage customer orders, support sales and warehouse teams, and ensure smooth operations.
- Company: A growing family-run business in Northallerton with a supportive team culture.
- Benefits: Training provided, flexible work environment, and opportunities for skill development.
- Other info: Fast-paced role with a chance to make a real impact in a friendly workplace.
- Why this job: Join a dynamic team and enhance your customer service and administrative skills.
- Qualifications: Experience in admin or customer service, strong IT skills, and great attention to detail.
The predicted salary is between 22000 - 26000 £ per year.
Our client, a well established and growing family run business based in Northallerton, is looking to recruit a Warehouse Sales Administrator to join their team. This is a varied and busy role suited to someone organised, reliable and confident working in a fast paced environment. You will enjoy working across multiple teams, take pride in delivering a high level of customer service, and be comfortable managing a range of administrative tasks at once.
You will act as a key point of contact for customers, supporting with enquiries, orders and deliveries, whilst also providing administrative support to both the sales and warehouse teams. This is a great opportunity to build on your existing skills, with training and ongoing support provided.
Key Responsibilities- Processing customer orders received via email and telephone
- Acting as a point of contact for customer queries relating to products, orders and deliveries
- Supporting the wider team with product knowledge and information
- Ordering stock for both customer orders and general warehouse requirements
- Chasing outstanding customer and supplier orders
- Booking in deliveries and updating records using internal systems
- Assisting the warehouse team with processing deliveries when required
- Checking accuracy of orders, invoices and data
- Liaising with suppliers to resolve any discrepancies
- Maintaining and updating customer and sales records
- Contacting customers to obtain missing information or respond to queries
- Communicating customer feedback internally to support service improvements
- Liaising with logistics to ensure deliveries are completed on time
- Ordering warehouse supplies as needed
- Providing general administrative support across departments
- Supporting efficient and accurate stock movement processes
- Carrying out additional duties in line with business needs
- Previous experience in an administrative or customer service role
- Strong IT skills, including Microsoft Office
- Knowledge of Sage would be beneficial, although full training will be provided
- Excellent attention to detail and organisational skills
- Confident communication skills, both written and verbal
- Ability to manage multiple tasks and priorities
- A proactive and flexible approach to work
- Comfortable working both independently and as part of a team
Monday to Friday, 8.30am to 5.00pm
For more information or to discuss the role further, please get in touch with our Northallerton office.
Sales Administrator in Humber employer: SI Recruitment
Contact Detail:
SI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Humber
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Sales Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their products and services so you can show off your knowledge and enthusiasm during the chat. We want to see you shine!
✨Tip Number 3
Practice common interview questions with a mate. This will help you feel more confident and articulate when discussing your experience and how it relates to the Sales Administrator position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your genuine interest in the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Sales Administrator in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous administrative or customer service roles, and don’t forget to showcase your strong IT skills and attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Mention your organisational skills and how you thrive in fast-paced environments – we love that!
Show Off Your Communication Skills: Since this role involves liaising with customers and suppliers, make sure your written application demonstrates your confident communication style. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at SI Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss specific examples of how you've managed multiple tasks in the past. Think of situations where you successfully prioritised your workload or streamlined processes, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Brush Up on Customer Service Scenarios
As a key point of contact for customers, you'll need to showcase your customer service skills. Prepare for questions about how you've handled difficult customer queries or resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Be Ready to Discuss IT Skills
The job mentions strong IT skills, particularly with Microsoft Office and potentially Sage. Be ready to talk about your proficiency with these tools and any relevant experiences. If you have examples of how you've used technology to improve efficiency or accuracy, share those too!