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For Companies At a Glance
- Tasks: Manage client accounts and ensure their needs are met with exceptional service.
- Company: Established business in Northallerton with a focus on client satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Build lasting relationships and make a real difference for valued clients.
- Qualifications: Experience in client relations, strong communication skills, and IT proficiency.
- Other info: Join a motivated team and thrive in a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
This is an excellent opportunity for a driven Customer Account Manager to join a well established business in the Northallerton area.
As an Account Manager, you will be responsible for managing the company’s existing accounts and will act as the main point of contact for valued and established clients. Your primary goal will be to nurture each account, ensuring that clients' needs are met, and their queries and issues are resolved promptly. You will play a crucial role in maintaining and enhancing client satisfaction, ultimately contributing to long-lasting client relationships.
The Role:
- Sustain client relationships by offering support, information, and guidance, and directing queries to the appropriate team members for resolution when necessary.
- Consistently deliver exceptional customer service.
- Utilise IT-based workflow and Customer Relationship Management systems effectively to develop and maintain a pipeline of new opportunities.
- Contribute to the overall team effort by achieving related goals and providing necessary support as needed.
Experience:
- Experience in maintaining client relationships
- Excellent organisational and communication skills
- Strong commercial awareness
- A high degree of self-motivation and drive
- The ability to work both independently and as part of a team
- IT skills including Excel, Word, PowerPoint, CRM and workflow systems
If this role is of interest to you, please click apply, or for further information please contact Katie Kendall in the Northallerton office.
Customer Account Manager in Humber employer: Si Recruitment
Contact Detail:
Si Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Humber
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Customer Account Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Be ready to discuss how you can nurture client relationships and enhance satisfaction, as that's what this role is all about.
✨Tip Number 3
Show off your IT skills! Make sure you’re comfortable with CRM systems and workflow tools. During interviews, highlight your experience with these technologies to demonstrate your readiness for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Customer Account Manager in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Account Manager role. Highlight your experience in maintaining client relationships and any relevant IT skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about nurturing client relationships. Let us know how you can contribute to our team's success.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your organisational skills and commercial awareness. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Si Recruitment
✨Know Your Clients
Before the interview, research the company and its existing clients. Understand their needs and challenges so you can demonstrate how you would nurture these relationships effectively. This shows that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Account Manager, communication is key. Prepare examples of how you've successfully resolved client issues or improved client satisfaction in the past. Be ready to discuss your approach to maintaining strong relationships and how you handle difficult conversations.
✨Demonstrate Your Organisational Skills
Bring along examples of how you've managed multiple accounts or projects simultaneously. Discuss any tools or systems you’ve used, like CRM software, to keep everything organised. This will highlight your ability to juggle responsibilities and stay on top of client needs.
✨Be Ready to Discuss Teamwork
Even though this role requires a degree of independence, teamwork is still crucial. Prepare to share experiences where you collaborated with others to achieve a common goal. This will show that you can contribute to the overall team effort while also managing your own accounts.
