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- Tasks: Support daily operations by ensuring accurate order processing and maintaining schedules.
- Company: Established organisation with a focus on operational excellence.
- Benefits: 25 days holiday, study support, and a supportive team environment.
- Why this job: Join a fast-paced team and make a real impact on operational success.
- Qualifications: Experience in order processing and strong data entry skills.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
An established and growing organisation is seeking an Operations Support Coordinator to join a busy team. This is a key role supporting day-to-day operational accuracy across multiple sites. The successful candidate will play a central role in ensuring activities are accurately confirmed and processed in a timely manner, helping to maintain smooth operations and high service standards. This is an excellent opportunity for someone who enjoys working in a fast-paced, detail-oriented environment and takes pride in accuracy and process ownership.
Key responsibilities include:
- Completing daily order confirmations accurately and on time
- Maintaining and updating schedules, including handling zero-value orders and internal transfers
- Processing goods receipt documentation and ensuring correct allocation
- Monitoring and maintaining stock records, investigating and reporting variances
- Managing third-party confirmations and ensuring documentation is regularly uploaded and cleared
- Processing credit notes promptly with correct stock treatment
- Responding to telephone and email queries professionally and efficiently
- Providing general administrative support as needed
- Identifying and escalating exceptions or discrepancies to management
- Maintaining accuracy, attention to detail, and consistency in all tasks
You will ideally bring:
- Experience in order processing or operational administration
- Strong data entry skills with high accuracy
- Clear and confident communication skills
- The ability to work under pressure in a fast-moving environment
- A proactive, organised, and adaptable approach
- Experience in transport, logistics, or operational environments (desirable but not essential)
Additional Information:
- Hours: Monday to Friday, 8.30am - 5.30pm (1-hour break)
- Holidays: 25 days plus bank holidays
- Study Support: Fully funded training following successful completion of the probationary period
Operations Support Coordinator in Hartlepool employer: Si Recruitment
Contact Detail:
Si Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Coordinator in Hartlepool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their operations and think about how your skills can help them maintain those high service standards. We want to see you shine!
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or in person, being clear and confident will set you apart. Remember, you’ll be handling queries and need to convey information effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations Support Coordinator in Hartlepool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your order processing and operational administration experience, as well as any relevant achievements that showcase your attention to detail.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Operations Support Coordinator role. Share specific examples of how you've maintained accuracy and handled fast-paced environments in the past.
Show Off Your Communication Skills: Since you'll be responding to queries and providing support, it's important to demonstrate your clear and confident communication style. Use professional language in your application and ensure there are no typos or errors.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Si Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Support Coordinator role. Familiarise yourself with the key responsibilities like order confirmations and stock management. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires a high level of accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s about processing orders or managing schedules, having specific anecdotes ready will highlight your suitability for the job.
✨Practice Clear Communication
As you'll be responding to queries and providing support, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on how you explain complex processes simply and effectively. This will help you feel more confident during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, operational challenges, or growth opportunities within the company. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
