At a Glance
- Tasks: Manage customer accounts and chase outstanding payments while building strong relationships.
- Company: Friendly finance team in central Darlington with a supportive culture.
- Benefits: Flexible working, competitive salary, and excellent staff benefits.
- Other info: Opportunity for growth in a collaborative environment with remote work options.
- Why this job: Join a valued team and make a real impact on customer relationships.
- Qualifications: Experience in Credit Control or Accounts Receivable and strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
We're recruiting for a confident and personable Credit Controller to join a friendly and supportive finance team in central Darlington, with 2 or 3 days working from home. This position offers the opportunity to take ownership of a busy ledger while building strong customer relationships. This role would suit someone who enjoys speaking with clients, is confident negotiating payment solutions, and can think on their feet to resolve queries professionally and proactively.
Key Responsibilities
- Managing a portfolio of customer accounts and chasing outstanding payments.
- Building positive relationships with clients to encourage prompt payment.
- Negotiating payment plans and resolving account queries.
- Raising invoices and issuing customer statements.
- Maintaining accurate customer account records.
- Liaising with internal departments to resolve invoice and payment issues.
- Providing additional administrative support to the finance team as required.
About You
- Previous experience within Credit Control or Accounts Receivable.
- A confident and professional telephone manner.
- Excellent communication and relationship-building skills.
- Able to negotiate effectively while maintaining excellent customer service.
- Organised, proactive and able to manage your own workload.
- Strong attention to detail and good IT skills.
This is a fantastic opportunity to join a business that genuinely values its employees and offers flexibility, a collaborative team environment, and excellent staff benefits.
Locations
Credit Controller in Darlington, North East employer: SI Recruitment
Join a dynamic finance team in central Darlington as a Credit Controller, where you'll enjoy a supportive work culture that prioritises employee well-being and flexibility, including the option for remote work. With a focus on professional growth and strong customer relationships, this role offers you the chance to make a meaningful impact while benefiting from excellent staff perks and a collaborative environment.
