At a Glance
- Tasks: Develop and manage relationships with high-value clients in private aviation.
- Company: Join SHY Aviation, a leader in luxury private aviation since 2011.
- Benefits: Competitive salary, uncapped commission, private medical cover, and 25 days leave.
- Other info: Enjoy a dog-friendly office and opportunities for career progression.
- Why this job: Be part of a dynamic team and make a real impact in luxury travel.
- Qualifications: Proven sales experience in private aviation or luxury sales required.
The predicted salary is between 35000 - 42500 £ per year.
Department: Private Aviation
Type: Permanent, Full-Time (40 hours per week)
Location: Holborn, Central London (On-site)
Salary: Competitive Base + Uncapped Commission
About SHY Aviation: Founded in 2011, SHY Aviation has grown into a globally recognised leader in private aviation. Operating 24/7, our specialist brokers deliver exceptional service to an international client base, working alongside the world’s leading operators to provide access to the finest aircraft at highly competitive rates. As we continue our rapid expansion, we are seeking ambitious, commercially minded professionals to join our growing team in Central London.
The Opportunity: We are looking for an experienced and driven Private Aviation Advisor to join our Private Aviation team. This is a client-facing sales role focused on developing and managing relationships with High-Net-Worth Individuals (HNWIs), Ultra-High-Net-Worth Individuals (UHNWIs), and corporate clients. You will be responsible for generating new business, managing a portfolio of high-value clients, and delivering a best-in-class charter experience from enquiry through to booking. The ideal candidate will have a proven background in private aviation/luxury sales.
Key Responsibilities
- Business Development: Proactively source and engage new clients through outbound sales activity, research, referrals, inbound enquiries, and existing databases. Build and maintain a strong pipeline of HNWI, UHNWI, and corporate prospects. Identify opportunities for upselling and cross-selling across the SHY Aviation and Lifestyle divisions. Attend industry events, networking functions, and trade shows to generate new business opportunities. Monitor market trends, competitor activity, and customer feedback to identify strategic opportunities.
- Client Relationship Management: Manage and develop a portfolio of approximately 50 high-value accounts. Act as the primary point of contact for clients, delivering an exceptional and highly personalised service. Understand each client’s specific requirements and provide tailored aviation solutions. Maintain strong client retention through responsiveness, professionalism, and relationship-led service. Resolve client issues efficiently while managing expectations with discretion and commercial awareness.
- Sales & Negotiation: Manage charter requests from enquiry through to confirmation. Build and present bespoke charter quotations with strong commercial judgement. Negotiate contracts and close deals successfully to achieve revenue and sales targets. Maintain accurate records and pipeline management through Zoho CRM and associated sales tools.
Requirements Skills & Experience:
- Proven sales and negotiation experience within private aviation or another luxury/high-value sales environment.
- Strong commercial acumen with the ability to manage premium client relationships.
- Exceptional communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Self-motivated, resilient, and target-driven.
- Ability to work effectively under pressure in a fast-paced, client-led environment.
- Experience using CRM systems, ideally Zoho CRM.
- Proficiency across Microsoft Office applications.
- Flexibility to travel for client meetings, networking events, and industry conferences.
- Additional language skills are advantageous.
Benefits:
- Competitive Salary + Uncapped Commission.
- 25 Days Annual Leave + UK Bank Holidays.
- Private Medical Cover.
- Cycle to Work Scheme.
- Season Ticket Loan.
- Defined Career Progression.
- Supplier Familiarisation.
- Private Flights.
- Dog-Friendly Office.
Opportunity to work within a dynamic and fast-growing luxury aviation.
Private Aviation Advisor employer: SHY Aviation
At SHY Lifestyle, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our team thrives on collaboration and creativity, with ample opportunities for career progression and ongoing training in the luxury lifestyle sector. Employees enjoy access to exclusive hospitality events and the chance to engage with UHNW clients, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Private Aviation Advisor
✨Tip Number 1
Network like a pro! Attend industry events and trade shows to meet potential clients and other professionals. Remember, it's all about building those relationships that can lead to new business opportunities.
✨Tip Number 2
Be proactive in your outreach. Don’t just wait for clients to come to you; actively seek out HNWIs and UHNWIs through research and referrals. The more effort you put in, the better your chances of landing that dream client!
✨Tip Number 3
Showcase your expertise! When engaging with potential clients, make sure to highlight your knowledge of the private aviation market and how you can provide tailored solutions. This will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our dynamic team at SHY Aviation.
We think you need these skills to ace Private Aviation Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that align with the Private Aviation Advisor role. Highlight any previous experience in luxury sales or client relationship management, as this will catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for private aviation and how your background makes you the perfect fit for our team. Don’t forget to mention why you want to work with us at SHY Aviation!
Show Off Your Communication Skills:As a client-facing role, we value exceptional communication. Make sure your application is clear, concise, and free of errors. This is your first impression, so let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our dynamic team!
How to prepare for a job interview at SHY Aviation
✨Know Your Aviation Stuff
Make sure you brush up on your knowledge of private aviation and luxury sales. Understand the market trends, key players, and what sets SHY Aviation apart. This will show your passion for the industry and help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in high-value environments. Have specific examples ready that demonstrate your ability to build relationships with HNWIs and UHNWIs, as well as how you've successfully closed deals in the past.
✨Tailor Your Approach
Research SHY Aviation’s services and think about how you can contribute to their growth. Be ready to suggest ideas for business development or client relationship management that align with their goals. This shows initiative and a genuine interest in the role.
✨Practice Your Communication
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and professionally. Role-play common interview scenarios with a friend to refine your responses and ensure you come across as personable and engaging.