Head of Luxury Lifestyle & VIP Client Experience in London

Head of Luxury Lifestyle & VIP Client Experience in London

London Full-Time 50000 - 70000 £ / year (est.) No working from home possible
SHY Aviation

At a Glance

  • Tasks: Lead the SHY Lifestyle team and create exceptional experiences for VIP clients.
  • Company: SHY Aviation, a leader in luxury travel and aviation services.
  • Benefits: Competitive salary, opportunities for growth, and a dynamic work environment.
  • Other info: Join a passionate team dedicated to excellence in the luxury sector.
  • Why this job: Shape the future of luxury lifestyle services and elevate client experiences.
  • Qualifications: Proven leadership experience in luxury services and strong client relationship skills.

The predicted salary is between 50000 - 70000 £ per year.

SHY Aviation in London seeks a seasoned leader to build and run the SHY Lifestyle team.

You will recruit, develop and manage lifestyle professionals, own growth strategy, and deliver complex client solutions while aligning luxury travel with aviation services for shared clients.

You will set high service standards, manage KPIs, and report performance to the MD as you scale the business and enhance client relationships across UHNW portfolios.

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Head of Luxury Lifestyle & VIP Client Experience in London employer: SHY Aviation

At SHY Lifestyle, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our team thrives on collaboration and creativity, with ample opportunities for career progression and ongoing training in the luxury lifestyle sector. Employees enjoy access to exclusive hospitality events and the chance to engage with UHNW clients, making every day a rewarding experience.

SHY Aviation

Contact Details:

SHY Aviation Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Luxury Lifestyle & VIP Client Experience in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SHY Aviation. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to SHY Aviation

Don't be shy about reaching out to SHY Aviation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Head of Luxury Lifestyle & VIP Client Experience in London

Leadership
Team Management
Client Relationship Management
Growth Strategy Development
Luxury Travel Knowledge
Aviation Services Understanding
Service Standards Setting

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SHY Aviation and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at SHY Aviation

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!