To take responsibility for the management and provision of facilities services within the building, including compliance, hard and soft services, building maintenance, and service charge management. Working closely with the Management Surveyors and Team you will be responsible for managing and maintaining excellent relationships with all client interfaces, suppliers and other service providers. Job Dimensions Management of service charge funds in accordance with approved budgets. Total number of employees for whom you have line responsibility Dependant on distribution of properties and whether there are any on site staff. Other data The role is office-based with flexible work from home as agreed with Line Manager according to company policy and site visits. Travel to other SHW offices will be required. Key responsibilities The Senior Facilities Manager undertakes to comprehensively manage, plan and co-ordinate the physical and environmental conditions at the Client site. The Senior Facilities Manager’s main responsibilities are: Ensure all services necessary for the full and effective operation of the building in accordance with the provisions of the leases and as directed by the Management Surveyor/Partner. Prepare, monitor and reconcile the annual service charge budget in accordance with the RICS Code of Practice. Engage regularly with all occupiers keeping them informed of all works and services within the buildings. Keep updated tenant contacts, key holders and fire safety responsible person lists. Deliver an excellent customer service to occupiers and clients. Regularly inspect the building to include all common parts areas i.e., corridors, fire escape routes, plant rooms, roof areas, service areas, car parks etc. Record issues, take and record actions accordingly. Proactively manage tenant fault reporting and day to day issues. Manage the performance of the services provided via SafeContractor to ensure that all service providers interact effectively and that reactive tasks are reported, action taken and closed down in accordance with SLAs
Senior Facilities Manager employer: SHW Property
At SHW Property in the vibrant Kemp Town Estate, we pride ourselves on fostering a supportive and collaborative work environment where our employees can thrive. As a Credit Controller, you will benefit from ongoing professional development opportunities, a strong emphasis on work-life balance, and the chance to contribute meaningfully to our dynamic team. Join us and be part of a company that values your growth and well-being while making a positive impact in the property sector.
