To provide credit control and accounting support for various portfolios. Job Dimensions Able to download and interrogate data from Qube and extract into Excel.
Key Responsibilites
- All aspect for credit control for various portfolios- emails/letters/calls to customers in arrears
- Providing property managers with debt reports and lists to authorise legal action
- Liaising with solicitor's to commence legal action
- Maintaining customer correspondence details and up to date records
- Reporting to client on arrears position as and when requested
- General support within PM a/c s
- Card Receipts
- Provide debt reports on request to property managers.
- Report to clients as and when requested.
- Maintaining Qube with 'take-on' data for new business.
- General Ad-hoc support to PM Accounts including taking card receipts and other cash inputting tasks.
- Plus any other reasonable tasks that arise resulting from new & existing Property Management instructions.
Communications & working relationships (Internal)
- Property Managers within SHW
Communications & working relationships (External)
- Tenants
- Clients
Key performance indicators
- Monitoring and control the level of arrears in accordance with KPI's agreed with the client
- Reporting to Property managers when letters have expired and on a timely basis when requested
- Respond to tenant / client / Property Managers ad hoc requests for information
- Maintain the suspense account in line with RICS guidelines.
Knowledge, skills and experience required
- Credit control experience
- Good communication and persuasion skills
- Ability to prioritise
SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW
- Credit control experience
- Good communication and persuasion skills
- Ability to prioritise
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Credit Controller employer: SHW Property
At SHW Property in the vibrant Kemp Town Estate, we pride ourselves on fostering a supportive and collaborative work environment where our employees can thrive. As a Credit Controller, you will benefit from ongoing professional development opportunities, a strong emphasis on work-life balance, and the chance to contribute meaningfully to our dynamic team. Join us and be part of a company that values your growth and well-being while making a positive impact in the property sector.
